Endpoint Protection Small Business Edition

Hello,

Is there a way to change the idle time scan in SEP.cloud?  I can't find anything in policies>Endpoint Protection to modify the amount of idle time that needs to pass before running.  Any help would be appreciated.

Mike

I wasn't able to find much in the admin guide or online help, may want to submit a ticket:

http://help.elasticbeanstalk.com/Welcome?locale=EN-US&ProdId=SEPSBE2013&context=sepsbe2013

Brian,

Yeah, same here, you're right, I'll submit a ticket.

Please find symantec cloud help center,You can search your query here

http://consolehelp.symanteccloud.com/Home.aspx/Default?localeId=EN_US&topicId=v72973382_v76108691&prodId=SCLD

Hi,

Thank you for posting in Symantec community.

I would be glad to answer your query.

We can't change the idle time scan settings in SEP.cloud. This is by a design.

All of the Endpoint Protection methods are designed to keep your computers secure. However, there are differences in the scanning methods.

• Idle Time Scan is the default scanning method and eventually completes a full system scan. Endpoint Protection determines when your computer is idle and runs scans at those times. An idle time scan runs when a computer remains idle for 10 minutes.
•  A Full Scan is initiated manually by your administrator or by an endpoint user. The scan runs without interruption and evaluates all areas of the computer hard drive.
• A Quick Scan only scans the important locations of your computer that the viruses and other security threats most often target. A QuickScan takes less time to run than a full system scan because it does not scan your entire computer.

This was already searched with no answer to his question.

Hi,

Configure Endpoint Protection to best suit the security needs of your organization requires only that you:

• Make logical groups for your computers.
• Decide which policies are best suited for each group

By default all new computers are added to the Default Group and are assigned the Endpoint Security default policy for each agent's installed service or services. No further configuration required.

To create computer groups

1. Log into your account and click the Computers page.

2. On the left pane, click the Add Group link in the Groups section.

3. Enter a Name and Description for the group in the screen. Click Save.

4. On the left pane, under Groups, select the group you created.

5. On the right side of the page, in the header with group information, click the Move Computers link to add computers to the group.

6. In the Move Computers screen, filter and select the computers you want to add to the group. Click Save. The selected computers are moved out of the Default Group (or other assigned group) into your new computer group.

To create policies

1. Log into your account and click the Policies page.

2. On the left pane, under Services, select the service for which you want to create a policy and click Add Policy.

3. On the Policies page, do the following:

Enter a Name and Description for the policy.

Assign the appropriate protection settings using the checkboxes.

Consider and set exclusions for your scans using the checkboxes. To exclude specific files, folders, or file types, click Custom Exclusions.

Set a Scan Schedule by designating the scan frequency, tie to start, and the computers to scan.

Assign the policy to the appropriate groups in the Groups section of the page.

4. Click Save & Apply. The policy is applied to the computers in the selected group or groups.