Either pickup a sylink.xml from a working client's directory
C:\Program Files\Symantec\Symantec Endpoint Protection\Sylink.xml
or from the SEPM -go to Clients-highlight the targer group for which you need sylink -click on Details
the you will see policy serial number
note the 1st 4 digits for Pol. Serial no.
then go to
C:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\outbox\agent\
open the folder which start with number of Policy serial number and take the sylink.xml from that directory.
ON the target computer
go to start - run -smc -stop
paste the sylink.xml file to
C:\Program Files\Symantec\Symantec Endpoint Protection\
then again go to start - run - smc -start
client will show up or follow this doc
http://service1.symantec.com/support/ent-security.nsf/docid/2007082009543848