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Change of Portal Login Username

Created: 08 Dec 2012 • Updated: 08 Dec 2012 | 5 comments
Ajit Jha's picture
This issue has been solved. See solution.

Hi

I have been the member of Symnatec Forum since last four years, was working with a Partner of Symnatec in ASIA PACIFIC region. Recently i have joined another patner in EMEA Region. My Connect Username is ajit@chabria.com, which is associated with my former Employer. There is no problem in Login into it, but i need to change it to my personal/professional Email ID. So that i can get the Notifications, Rewards, etc emails.

Neead Admin's Advice on how to achieve it.

Thanks in advance.

 

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.Brian's picture

You need to login here and change your information accordingly:

https://my.symantec.com/

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

Kevin's picture

Hi Ajit Jha,

To change your email address, go to your profile page (account menu > My Profile), click the edit tab, then click the "visit your SymAccount" link (click the attached image for an example).

Kevin

Screen Shot 2012-12-08 at 6.57.30 AM.png
SOLUTION
Ajit Jha's picture

Thanks Kevin,

I have succesfully updated it. Another Concern is, recently i have requested for a Reward and that has been sent to my previous Email ID, How can i get it back on this email ID. Its a STS Voucher, i need it as i have to appear for an Exam.

Regard's

Ajit Jha

Technical Consultant

ASC & STS

Kevin's picture

Hi Ajit,

Please email rewards@webwiseone.com with your Rewards question. They should be able to help you out.

Kevin

Ajit Jha's picture

Thanks Kevin..

Regard's

Ajit Jha

Technical Consultant

ASC & STS