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Change Provisioning Group of User in EV?

Created: 22 Jul 2014 • Updated: 22 Jul 2014 | 5 comments
This issue has been solved. See solution.

Hey guys,

is it possible to change the provisioning group of a an active EV user?

What will be the effects when I do this?

We are using Exchange 2007 and EV 9.0 both running on Server 2008 R2.

Here are the two szenarios:

Szenario 1:

User xxx is in the provisioning group "1month" (all mails older than one month are getting archived)

Now I want to put the user in the provisioning group "6month" (all mails older than six month are getting archived)

What would be the nessesary steps to do here? (Change AD group of user - Run Provisioning Task - Run Archiving Task)

Will then all archived mails be copied back from the EV Archive to the Exchange account of the user?

Szenario 2:

User yyy is in the provisioning group "3years" (all mails older than three years are getting archived)

Now I want to put the user in the provisioning group "2years" (all mails older than two years are getting archived)

What would be the nessesary steps to do here? (Change AD group of user - Run Provisioning Task - Run Archiving Task)

Will then the mails from the additional 1 year be archived too?

Or do I have to zap the mailbox of the user, when I change the provisioning group?

But what happens to the archived elements of an active user, when I zap the mailbox?

Operating Systems:

Comments 5 CommentsJump to latest comment

Rob.Wilcox's picture

Yes you can change the users provisioning group.

It will simply affect the things that happen in the future.

Nothing will change with what is already archived.

Zapping the mailbox also won't affect anything that is in the mailbox which is archived.

lnino1982's picture

Hi Rob.Wilcox,

thanks for your reply.

So if I unterstood everything right you are saying that Szenario 2 is possible and Szenario 1 is not, because archived mails will stay where they are. Right?

Are the steps for Szenario 2 below okay, or do I have to execute other tasks too?

(Change AD group of user - Run Provisioning Task - Run Archiving Task)

How can I check the archive status? Where do I see a progress of the archiving process?

Rob.Wilcox's picture

Both scenarios are okay.

1/ Currently everything 1 month old or older are getting archived. After moving provisioning group (and running the task) the next time the archiving task runs it will only target stuff which is >6 months old.

2/ Currently everything >3 years old is getting archived. After moving ... everything >2 years old will get archived (when the archiving task next runs)

You are simply changing what will happen the next time the archiving task runs, not affecting *at all* the stuff that has been done in the past.

In EV 9 the only way to 'see whats happening' is to use the archiving task in report mode. A better bet is to upgrade to EV 10+ or EV 11. These (depending on the specific service pack) have the archiving task report, where you can see *exactly* what's happened on each mailbox during an archiving run.

SOLUTION
lnino1982's picture

Hi Rob,

thank you very much for your help and your detailed explanation.

I really appreciate your support.

greetings Nino