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The change theme option is not available in the Master settings

Updated: 08 Aug 2010 | 9 comments
Rdutch12's picture
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When you look at the current documentation for Service Desk 7, it says that under the Master Portal settings -> customization, there is drop down menu to change the theme of the portal.
However this option isn't there anymore. It has been removed and the documentation will be revised.
So, don't think something is wrong, it is simply not there.

Comments

dregourd's picture
28
Oct
2009
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I agree with you. I'm looking

I agree with you. I'm looking for a way to choose another theme to customize the Portal.

There is the theme Editor tool in the tray, and plenty of themes. So why can't we use them?

David

James @ Insentra's picture
01
Nov
2009
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 Agreed ... Can we please

 Agreed ...
Can we please have a Symantec person comment on this ?

is it gone, or broken, or planned to come back in a service pack ?

Anything ?

J

matzebru's picture
02
Nov
2009
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Workaround?

Is there a workaround then to set a global theme or has the option been moved somewhere else?

- Bruce

 *** If a forum post solves your problem, please flag it as a solution. If you like an article or forum post, vote it up. ***

kevin.wilson@valerent.com's picture
20
Jan
2010
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Anyone heard anything?  Any

Anyone heard anything?  Any updates?

dfnkt_'s picture
21
Jan
2010
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Updates r gud.

Anyone? Bueller....bueller...

 

reecardo's picture
22
Jan
2010
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I'm pretty sure this option

I'm pretty sure this option has been removed; we no longer support themes or the option to change them.

dfnkt_'s picture
22
Jan
2010
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 Reecardo, the users guide in

 Reecardo, the users guide in 3 formats contains the same information (beta, initial release, mr1)... Will this be corrected sometime soon?

reecardo's picture
22
Jan
2010
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I've contacted the person

I've contacted the person responsible for the ServiceDesk documentation. This should be corrected by the next release.

vickycas's picture
08
Feb
2010
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Documentation

Where can i find how to change the global Theme of ServiceDesk?