Data Loss Prevention

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  • 1.  changing computer name

    Posted Apr 24, 2013 01:18 AM

    hi all,

     

    after changing the computer name of the server. i cannot logon to the DLP console. it only appears HTTP 404

    is it ok to change the computer name to original name of a hostname. thanks

     

     

    Regards,

    marjo 



  • 2.  RE: changing computer name

    Posted Apr 24, 2013 01:22 AM

    hello,

    Some of discussion

    https://www-secure.symantec.com/connect/forums/while-accessing-dlps-web-console-error-http-status-404-displayed

    https://www-secure.symantec.com/connect/forums/dlp-console-displays-404-error



  • 3.  RE: changing computer name

    Posted Apr 25, 2013 11:14 AM

    Chances are the server name changed and the Oracle TNS listener is now trying to resolve a name that doesn't exist. You'll want to make sure those are all the same. The TNS listener is in <ORACLE_INSTALL_DIRECTORY>/product/<PRODUCT_VER>/db_1/network/admin/listener.ora

    Check the section that says HOST = "something" and make sure it's whatever your server is called.

    Probably also worth checking tnsnames.ora as well for the same change

    Aaron



  • 4.  RE: changing computer name
    Best Answer

    Broadcom Employee
    Posted Apr 25, 2013 07:48 PM

    You need to change these file accordingly:

    On the Enforce server:

        /protect/config/jdbc.properties

    On the database server:

        /.../network/admin/listener.ora
        /.../network/admin/tnsnames.ora

    If host name of the database server is used in the files listed above, and that host name does not resolve to the IP address of database server on either (or both) the Enforce server or database server, an entry can be put into the hosts file on the server having problems.

        For Linux: /etc/hosts
        For Windows: \windows\system32\etc\hosts

    The DLP and Oracle services on that machine must be restarted for the changes to take effect.