Video Screencast Help

changing password or passphrase

Created: 23 Feb 2011 | 1 comment

i have pgp desktop for windows and can't seem to be able to figure out how to change my password when my pgp log in screen first appears when turning on my computer.  version 10.0.2 i believe.  i have followed some directions on the website but it doesn't seem to work and it mentions pulling up "my private keys" but nothing pops up there either.  can someone please help?

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Tom Mc's picture

It sounds like you wish to change the passphrase that your disk is encrypted to?

Are you using the Single Sign On (SSO) option where you enter the passphrase only once, and boot directly into your Windows User account?  If so, from within Windows, use Ctrl-Alt-Delete to change the passphrase.

If you are using an eToken or Smartcard because your disk is encrypted to a public key, you need to change the PIN for the eToken or Smartcard.

If the disk is encrypted directly to a passphrase instead of a Key and the above SSO is not used, launch PGP Desktop, click on the PGP Disk control module on the left, and then click on the User on the lower part of the right side, and then select Change Passphrase.

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