Changing "Client Features" After Install
I have SEP 11.0.1 installed on several 32bit XP system. At the time, I installed all possibly components of SEP. We are a healthcare institution and don't have a lot of money for nice hardware. So we're experiencing issues with machines taking a VERY long time (2+ minutes) to log users in to the point where they can start up programs. I think I'd like to try and reduce the memory footprint of SEP by only having the AV/AS piece installed. I have figured out how to add a customizable "Client Features" as an option for the "Install Packages" tab under CLIENTS. When I edit the install package on that tab and choose my AV & AS feature, the client never updates itself with these new parameters. Even if I run a command on the client to update content, I think it only updates it's AV defs. So if I deploy to a large group, and decide I want to change the installed features, how do I deploy the new features? I thought it was supposed to do it on it's own. I know that when I put the new 11.0.1 package as an option in the "Install Packages" it pushed out the new client no problem (mostly). Thanks for your help!
Jim
Message Edited by Joltman on 01-16-2008 07:35 AM
Comments 13 Comments • Jump to latest comment
OK. How do I "redeploy"? When I was moving clients from 10.2 to 11, I was using the "Find Unmanaged Computers" option under the Clients tab. I don't want to go to every computer I've deployed so far and manually choose their features. Thanks!
Jim
OK. I found the ClientRemote.exe file. It's kinda weird that it's not in the Program Files under Start Menu. Kinda janky that it's not included in the Management tool to begin with. So what I ended up doing was exporting a single install file for each of my groups that will grab the install features that I choose. I then push that out to clients using the ClientRemote. I wish there was an easier way where I could simply check a box in a policy to turn on and off the components ( Proactive Threat Protection, Network Threat Protection) in the managment console, but I guess if I have to do this, I have to do this.
Here is how things are supposed to work as I understand the documentation.
New version of software is imported into Client Install Packages in the SEPM console
Admin\Install Packages
Client Install Packages
Add Client Install Package.
Create Client Install Settings
Admin\Install Packages
Client Install Settings
Add Client Install Settings
I've typically chossen Remove all previous logs and policies. We are trying to reconfigure clients with a different set of modules.
Create a Client Install Feature Set.
Admin\Install Packages
Client Install Feature Set
Add Client Install Feature Set.
I've typically used the default Antivirus, Antispyware, Proactive Threat protecton.
Next I assign the Install Package to a managed group.
Select Clients\Install Packages.
Add Client Install Package or Edit an existing package.
Again, we uncheck the maintain existing client features when updating, choose our prefered feature set.
Now according to the documentation all our happily managed 11.0.780.1109 clients should pull down the new 11.0.1000.1375 clients reinstall and reconfigure as defined. Sadley that is not happening. In our Liveupdate policy we have "Download Syamntec endpoint Protection product updates..." checked.
Server Settings
Used the default managment server.. checked
Use a LiveUpdate server... checked
Use the Grooup Update Provider as the default Live Update Server Checked.
Still no updates. I'd hate to do another deployment of my clients, but its looking like thats the way it will happen.
Everyone, thanks for your replies!
@danwilli
I see the Migration and Deployment Wizard. Unfortunately, it's not in the documentation. The Install Guide is telling me to go to Program Files then Symantec, then EndPoint Security, then the tomcat directory, then bin and run Client Remote.exe. This would have been nice to have in the documentation, which I've stated in other threads, is less than desirable.
Update: Since SEP won't re-install the current version of software when you change the install policy, I had to do this manually. This is a major flaw in the product if you ask me.
Jim
JoeG,
Did you start out with 11.0.785 or did you start with 11.0.1000? I started with 785 and upgraded to 1000. I added 1000 as an "Install Package" under the CLIENTS tab. But I was still installing all features. After the update pushed out, we were having issues with peoples machines being slow. So I moved 2 clients to the Temporary group, and had the 1000 build in place and then changed the Client Features to AV & AS only. The clients never updated. Did you have a different outcome?
Jim
Message Edited by JoeG on 01-21-2008 07:42 AM
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