Changing SEP/SEPM from 11.0.5xxx to 11.0.6xxx
I want to change (upgrade?) the installation of SEP/SEPM on the server from version 11.0.5xxx to 11.0.6xxx
I have uninstalled the 11.0.5xxx SEP client and then uninstalled the 11.0.5xxx SEPM.
Upon installing the 11.0.6xxx SEPM I am stuck at the screen to 'Create a custom Web site (recommended)
The default is to use TCP Port 8014
But I get a message saying:
..
TCP Port 8014 cannot be configured for the custom
Web site because is is currently in use by some other
application. You must choose a different TCP port or
disable the application that is using this port before
continuing.
..
Seems that uninstalling hasn't released the TCP Port 8014.
How would I go about doing this, I would rather do this than choose a different port.
I would prefer to keep things as standard as possible.
Comments
In your IIS is there any
In your IIS is there any other application that is using port 8014
If youe see the SEPM directory on 8015 delete them reboot the server and then try
Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)
You didn't have to uninstall
You didn't have to uninstall SEPM 11.0.5xxx at all. You can upgrade directly to 11.0.6
Migrating to Symantec Endpoint Protection 11.0 RU6
http://www.symantec.com/business/support/index?page=content&id=TECH131653&locale=en_US
_________________________________________________________________
Please remember to mark the thread 'SOLVED' with the answer that most helped you by choosing 'Mark As Solution' on the applicable answer
Too late
Hi
by uninstalling the the old SEPM you lost the communication with the clients which is based on security certificates created at each SEPM installation.
So, keeping the communication port at 8014, thinking that it is good because is the the standard one, is pointless, you can use any free port you like, you won't see your clients coming back to the SEP Manager regardless the port.
If you have all required files for a disaster recovery, you should restore your RU5 installation and then migrate to RU6 in the proper way (by the way, now you can downoload RU7):
http://www.symantec.com/business/support/index?pag...
If you cannot recover your SEPM RU5, you will need to reinstall the clients or replace the sylink.xml file.
Good luck,
Regards,
Giuseppe
It's only a test lab, so it
It's only a test lab, so it only has two clients, which I just planned on unistalling and reinstalling.
One reason for changing to the new version was that the old version has got screwed up and wouldn't work properly.
So I didn't really want to upgrade it, I just wanted to remove it and start again.
So really I'm going down the
So really I'm going down the route or 'it's fubar' 'remove and reinstall'
I already tried a repair and that didn't work.
Hi
It is good that you are doing those things only in a test environment, hence I strongly suggest you to get in confidence with the Disaster Recovery procedure in your test environment to be prepared if you will need to do it in production.
The DR procedure allows you to fully reinstall your SEPM, with or without the DB, without losing the connectivity with the clients. Clients can be auto-upgraded, remotely reinstalled, etc. no need to go there, locally.
Regards,
Giuseppe
Give this a whirl
How to manually uninstall Symantec Endpoint Protection Manager 11.0
http://www.symantec.com/docs/TECH102673
and it's parent article in case you have any problems with other versions:
http://www.symantec.com/docs/TECH96924
Would you like to reply?
Login or Register to post your comment.