Endpoint Protection Small Business Edition

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  • 1.  Changing from Symantec Small Business to Business Pack

    Posted Feb 16, 2014 01:34 PM

    Hey There,

    I'm pretty new to Symantec and a new IT personnal to my company. I would like to know whether is it okay If I remove the expired Small business edition and install the newly purchased business edition as the new license doesn't accept with the old product. Or is there anyway, we can integrate it with? Please advise me on this.

    Also, I would like to know whether this has to be done from the client side too. I mean, remove the old one & install the new business edition clients??



  • 2.  RE: Changing from Symantec Small Business to Business Pack
    Best Answer

    Posted Feb 16, 2014 01:47 PM

    You can upgrade right over SBE with Enterprise. No uninstall/re-install is needed. See this article:

    How to upgrade/cross-grade Symantec Endpoint Protection 12.1 from Small Business Edition to Enterprise Edition

     

    Article:TECH166993  |  Created: 2011-08-11  |  Updated: 2011-09-08  |  Article URL http://www.symantec.com/docs/TECH166993

     



  • 3.  RE: Changing from Symantec Small Business to Business Pack

    Posted Feb 16, 2014 02:00 PM

    Thank you for the reply Brian.

    I've already backed-up the databases & just went with the installation which now on its upgrade process. 

    One more question. Do I have to do the same for client side as I've downloaded the enterprise client software??

    EDIT: Sorry for asking. I just noticed on the KB article that you've mentioned which says that the clients will automatically update to the preferred one.

    Thank you for the help! :)



  • 4.  RE: Changing from Symantec Small Business to Business Pack

    Posted Feb 16, 2014 02:01 PM

    The clients should auto-update on next reboot. If they don't, you can use the auto-upgrade feature in the SEPM, see here:

    Upgrading clients by using AutoUpgrade in Symantec Endpoint Protection

    Article:HOWTO80780  |  Created: 2012-10-24  |  Updated: 2013-10-07  |  Article URL http://www.symantec.com/docs/HOWTO80780

     



  • 5.  RE: Changing from Symantec Small Business to Business Pack

    Posted Feb 16, 2014 02:03 PM

    Glad to help :)

    Please don't forget to come back and mark the thread as solved if it all goes well.

    take care



  • 6.  RE: Changing from Symantec Small Business to Business Pack

    Posted Feb 16, 2014 02:09 PM

    Thank you once again! Yes, I've already marked it as solved.

    I've got few more issues to be discussed. I'll post it accordingly on necessary forums. 

    Have a good one.



  • 7.  RE: Changing from Symantec Small Business to Business Pack

    Posted Feb 16, 2014 02:12 PM

    Thanks! Please do check back for any issues. The community is full of many helpful users looking to contribute and solve problems.