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Changing the System Mailbox - EV9

Created: 27 Aug 2012 • Updated: 28 Aug 2012 | 7 comments
lukassc's picture
This issue has been solved. See solution.

I whant to change the system mailbox from the VAC on the Mailbox task. When I clic on "Browser" this error appear.

Could not read mailbox information from AD

Ensure that the target exchange server hosts an active mailbox database

Error: There is not such object on the server

I don't know what that mean... The archiving work just fine, I can Sync all the mailboxes... but I can't change the system mailbox.

Any ideas?

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AndrewB's picture

do you have an active database on the exchange server the task is pointing to?

Andy Becker | Authorized Symantec Consultant | Trace3 | Symantec National Partner |

lukassc's picture

But is an Exchange 2003, how do I check that?

AndrewB's picture

that's strange. the message had verbiage eluding to Exchange 2010. if you have 2003 then that's not the case. you can try deleting the task and recreating it.

Andy Becker | Authorized Symantec Consultant | Trace3 | Symantec National Partner |

CareFreeX's picture

Are you login as VSA? If this is a production server, I would get the dtrace before you recreate the task.

lukassc's picture

We use a Power Administrator a let us choose the system mailbox. We were Exchange administrator, look like is useless

GertjanA's picture

On the EV-server, login as VSA, create a mail-profile and target that system mailbox. Does that open in Outlook?

Is the mbx hidden?

Thank you, Gertjan, MCSE, MCITP,MCTS, SCS, STS