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Chassis Intrussion Detected after Installed Dell Client Manager

ITCNB's picture

I have installed the Dell Client Manager on my Dell PC's I have notice that machines are reporting in there event viewer.

***Chassis intrusion detected. This typically does NOT indicate a hardware failure.
1. Contact your Help Desk if you did not personally open your chassis.
2. Enter System Setup & Set Chassis Intrusion to 'Clear'.

I know the easy step is to clear the System Setup in the bios..

my question is why is the error coming up in event viewer after i install the Dell Client Manager..

Is there something else i have to do different..

gsprague's picture

Intrusion

When you set the chassis intrusion status to clear, it just clears out whatever it is currently set to in the BIOS.

What is the Chassis Intrusion set to?
If it is set to enabled, it will keep sending recording them.

Change it to disabled or silent enabled and see what happens

CK01's picture

This alert occurs because

This alert occurs because at some time before installing "Dell Client Manager" (OMCI), someone had opened the chassis and not cleared it in the BIOS. There isn't anything you can do, but you could run a script after the install to clear the instrusion without going into the BIOS. That info can be found here: http://www.myitforum.com/articles/11/view.asp?id=8846

If you are running ITA, you can setup a Remote Client Instrumentation Command Line to do the same thing in "Tasks". Here is what I'm using:
system cim action=setcim ipaddress=$IP username=$USERNAME password=$PASSWORD authenticationlevel=packet classpropertyvalue=Dell_SMBIOSsettings::ChassisIntrusionStatus:5

Hope that helps.

-CK