Cisco VideoAdvantage Tool doesn't work
Updated: 22 May 2010 | 9 comments
Hello,
When SEP client firewall is active, Cisco's Unified VideoAdvantage tool for its VoIP device cannot connect to the phone.
First, the tool would crash and make me restart the windows until I had to disable the "Driver Level Protection" to get "NDIS 5.0 Protocol Driver" working, which tool forks and uses.
Now the tool starts up but cannot connect to the Cisco's VoIP Phone even if I Allow all trafic or add exception for the application. As soon as I disable the Network Threat Protection tool connects to the phone and doesn't disconnect when I re-enable the Network Threat Protection afterwards.
It's urgent and I don't know what else I can do about this.
Message Edited by bekirdur on 05-15-2008 02:07 AM
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Is there anyone who opened a case about this?
Best regards,
Bekir Burak Durmaz
Altough there is no blocking rule, I also tried that either. Didn't work.
Best regards,
Bekir Burak Durmaz
I opened a call on this today and got the following response.
http://service1.symantec.com/support/ent-security.nsf/docid/2008062616331948
~Rokanon
News
The last version about SEP resolve this problem.
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