Citrix - Outlook Not Exiting
I am running Citrix XenApp 6.0 on Windows 2008R2 Servers. I have Outlook 2010 installed on the Citrix servers and am publishing Outlook. I have the Symantec Enterprise Vault HTP-only Outlook Add-In Version 9.0.1342 installed. I have conquered the whole scripting issue that crops up in Citrix.
I have one slight problem:
We have Outlook configured to prompt for deletion of the deleted items folder on exit. Sometimes when we choose yes, the deleted items delete but Outlook will not exit. Exiting Outlook then requires another click on the "x" to close it.
I have verified that this does not happen when I disable the EV add-in. With the EV add-in enabled it happens about 50% of the time.
I can not see any related events in any of the event viewer logs.
I'm kind of stumped with this. I would look at any client logs, but I'm not sure where they get created.
Has anyone seen this kind of behavior before - either in Citrix or on a regular desktop?