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Citrix Servers Offline

Updated: 22 May 2010 | 15 comments
gothmer's picture
gothmer
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This issue has been solved. See solution.

Over the weekend we updated our Citrix Farm to SEP 11.0.4202.75; prior to this update they were running SCE 10.0.2.2000
Farm configuration is set so that each user receives their own ip address. (Citrix Virtual IP)
When I check the Management Status it shows the management server as Offline and it does show the correct group and location awareness.
I  have confirmed that each server can communicate with the Management server via telnet command to the correct port as well as http://xxxxxxxx:8014/secars/secars?hello,secars returns an OK.
The configuration was built following the the Symantec Endpoint Protection TS and Citrix Best Practices White Paper.
Any suggestions would be appreciated.

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Prachand's picture
10
Aug
2009
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Prachand
Trusted Advisor

Try to replace the sylink

Try to replace the sylink and  see what happens

1.Copy of the file Sylink.xml from the server from C:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\outbox\agent\
2. On the client computer , click Start > Run, type smc -stop, and click OK.
3. Copy the Sylink.xml into the C:\Program Files\Symantec\Symantec Endpoint Protection folder, and replace any existing Sylink.xml file.
4. Click Start > Run, type smc -start, and click OK. imagebrowser image

Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)

gothmer's picture
10
Aug
2009
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gothmer

Sorry, I  guess I should of

Sorry, I  guess I should of provided more detail in my troubleshooting.

I have tried two different sylink files, the default one that comes with the source installation as well as one that I exported from the management console.

These servers were upgrades from Symantec Corporate Edition, and all systems were rebooted yesterday morning (Sunday) post the installation.
The install package that was created utilized the full reset, erasing of previous logs etc to make sure that the systems would not have any communication issues. All other servers that were updated over the weekend communicate correctly with the management server, just the Citrix servers do not.

Citrix Presentation Servers v4.0 Hot Fix 6

Prachand's picture
10
Aug
2009
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Prachand
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Paste the sylink log

How to enable Sylink Debugging for Symantec Endpoint Protection (SEP) in the registry

 

http://service1.symantec.com/support/ent-security....

Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)

Mudit Kumar's picture
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Aug
2009
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Mudit Kumar
Technical Support
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Certified

Below is a link that will

Below is a link that will help you to test the communication.

Testing Communication from an Endpoint Protection client to the Endpoint Protection Manager

Link: http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007101711140148

Post the error code if you get any if it says OK then there is something else.

Thanks & Regards,
Mudit Kumar
 

gothmer's picture
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2009
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gothmer

Thanks MKN, but I  have

Thanks MKN, but I  have already confirmed that I can access the secars via http.

gothmer's picture
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2009
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gothmer

08/10 14:20:33 [4388]

08/10 14:20:33 [4388] ~~~Sylink log started. (SEP Product Version in registry: 11.0.4202.75, Sylink File Version: 11.0.4202.51)
08/10 14:20:33 [4388] Stored HostGUID=¡‚|x; outlen=0
08/10 14:20:33 [4388] <RestoreSettings>Stored UserGuid=0; outlen=2
08/10 14:20:33 [4388] <mfn_DecodeSSN>Sygate-SSN=10
08/10 14:20:33 [4388] <mfn_DecodeSSN>Read CSN=11
08/10 14:20:33 [4388] <mfn_DecodeSSN>Sygate-SSN=66
08/10 14:20:33 [4388] <mfn_DecodeSSN>Read CSN=67
08/10 14:20:33 [4388] Product Type=3,Major Ver=5,Minor Ver=2,Platform ID=2,OSType=50659842
08/10 14:20:33 [4388] OS=Windows Server 2003 family Standard Edition; number=5.2.3790
08/10 14:20:33 [4388] SyLinkCreateInstance => Instance created: 01BB8118 Registry path: SOFTWARE\Symantec\Symantec Endpoint Protection\SMC\SYLINK
08/10 14:20:33 [4388] <GetOnlineNicInfo>:Netport Count=1
08/10 14:20:33 [4388] <GetOnlineNicInfo>:NicInfo<SSANICs><SSANIC Ip="10.10.73.26" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.34" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.42" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.50" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.58" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.66" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.74" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.25" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.33" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.41" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.49" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.57" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.65" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.73" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.24" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.32" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.40" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.48" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.56" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.64" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.72" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.23" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.31" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.39" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.47" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.55" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.63" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.71" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.22" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.30" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.38" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.46" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.54" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.62" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.70" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.21" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.29" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.37" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.45" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.53" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.61" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.69" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.20" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.28" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.36" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.44" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.52" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.60" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.68" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.27" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.35" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.43" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.51" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.59" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.67" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.15" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/></SSANICs>
08/10 14:20:33 [4388] SyLinkCreateConfig => Created instance: 01B9BB30
08/10 14:20:33 [4388] UseNewConfig => Created m_hNewConfig: 01B9BB30
08/10 14:20:33 [4388] Importing ConfigObject: 01B96208 into: 01B9BB30
08/10 14:20:33 [4388] Importing ConfigObject: 01B96208 into: 01B98210
08/10 14:20:33 [4388] <PostEvent>stopping...ignore event ID=EVENT_SYLINK_CONFIG_SETTING_CHANGED
08/10 14:20:33 [4388] SSA packageType is set as 105
08/10 14:20:33 [4388] SyLinkDeleteConfig => Deleting instance: 01B96208
08/10 14:20:33 [4388] <SetHiStatus>HI status is changed to=3; reason=0; rule=Host Integrity check is disabled.
 Host Integrity policy has been disabled by the administrator.
08/10 14:20:34 [4388] SyLinkCreateConfig => Created instance: 02E05CA8
08/10 14:20:34 [4388] SetCurLocationName: Name is set to - Default
08/10 14:20:34 [4388] SetCurLocationID: ID is set to - A2E08C330A0A072901C20C741F662CF5
08/10 14:20:34 [4388] SyLinkCreateConfig => Created instance: 02E06F50
08/10 14:20:34 [4388] Importing ConfigObject: 02E06F50 into: 01B9BB30
08/10 14:20:34 [4388] Importing ConfigObject: 02E06F50 into: 01B98210
08/10 14:20:34 [4388] <PostEvent>stopping...ignore event ID=EVENT_SYLINK_CONFIG_SETTING_CHANGED
08/10 14:20:34 [4388] SyLinkDeleteConfig => Deleting instance: 02E06F50
08/10 14:20:34 [4388] SyLinkDeleteConfig => Deleting instance: 02E05CA8
08/10 14:20:34 [7080] <ScheduleNextUpdate>Manually assigned heartbeat=1 seconds
08/10 14:20:34 [9908] <ScheduleNextUpdate>Manually assigned heartbeat=1 seconds
08/10 14:20:34 [4388] <CSyLink::Start()>
08/10 14:20:34 [4388] <CSyLink::ImportConfigFile()>
08/10 14:20:34 [4388] </CSyLink::ImportConfigFile()>
08/10 14:20:34 [4388] <GetDomainHostName>msz_DomainName is taken from szDomainName
08/10 14:20:34 [4388] <GetDomainHostName>DomainName (Final)=xxxxxx
08/10 14:20:34 [4388] *********Netport Count=1
08/10 14:20:34 [4388] Physical: Local Area Connection 4::00-50-56-a0-19-d1::vmware accelerated amd pcnet adapter
08/10 14:20:34 [4388] MAC=00-50-56-a0-19-d1# Wireless=
08/10 14:20:34 [4388] Hardwire String=00-50-56-a0-19-d1#
08/10 14:20:34 [4388] <Start>Unable to create Session with 'No Proxies' settings - Error Code: 87
08/10 14:20:34 [9944] <HeartbeatThreadProc:>Thread is about to begin..
08/10 14:20:34 [9420] Successfully created the heartbeat thread
08/10 14:20:34 [4388] <Start>Started, contact SMS every 300 seconds
08/10 14:20:34 [4388] <PostEvent>going to post event=EVENT_SYLINK_CONFIG_SETTING_CHANGED
08/10 14:20:34 [4388] <PostEvent>done post event=EVENT_SYLINK_CONFIG_SETTING_CHANGED, return=0
08/10 14:20:34 [4388] </CSyLink::Start()>
08/10 14:20:34 [7700] <CExpBackoff::CExpBackoff()>
08/10 14:20:34 [7700] </CExpBackoff::CExpBackoff()>
08/10 14:20:35 [9944] <CheckHeartbeatTimer>====== Heartbeat loop starts at 14:20:35 ======
08/10 14:20:35 [4388] <SetClientAuth>Received new User/Domain from SMC..  User: twascher User Domain: PODS
08/10 14:20:35 [4388] <SetClientAuth>Getting RDNS Domain Name (user domain in AD setup)..
08/10 14:20:35 [9944] <GetOnlineNicInfo>:Netport Count=1
08/10 14:20:35 [9944] <GetOnlineNicInfo>:NicInfo<SSANICs><SSANIC Ip="10.10.73.26" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.34" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.42" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.50" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.58" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.66" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.74" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.25" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.33" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.41" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.49" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.57" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.65" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.73" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.24" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.32" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.40" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.48" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.56" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.64" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.72" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.23" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.31" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.39" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.47" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.55" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.63" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.71" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.22" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.30" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.38" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.46" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.54" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.62" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.70" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.21" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.29" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.37" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.45" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.53" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.61" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.69" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.20" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.28" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.36" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.44" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.52" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.60" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.68" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.27" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.35" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.43" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.51" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.59" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.67" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.15" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/></SSANICs>
08/10 14:20:36 [4388] <GetLoginRdnsDomain>DNS domain=xxxxxx
08/10 14:20:36 [4388] <SetClientAuth>Setting the User Domain to RDNS Domain ..
08/10 14:20:36 [4388] <SetClientAuth>Logged in user info set to: xxxxxx/twascher
08/10 14:20:36 [4388] <SetClientAuth>Marking User Change Notify to redo registration..
08/10 14:20:36 [9944] <CalcAgentHashKey>:CH=5AC42EA50A0A072900A574B2B8D0640D1CLWTSIT13xxxxxx87E8123D5933F3D7D3CAF29FE37A6525
08/10 14:20:36 [9944] <CalcAgentHashKey>:CHKey=5CCD3F014116D4369CEBDE5BA4056C45
08/10 14:20:36 [9944] <CalcAgentHashKey>:C=5AC42EA50A0A072900A574B2B8D0640D1CLWTSIT13xxxxxx
08/10 14:20:36 [9944] <CalcAgentHashKey>:CKey=DD4153BF031CEF27DC496692D1F5767E
08/10 14:20:36 [9944] <CalcAgentHashKey>:UCH=5AC42EA50A0A072900A574B2B8D0640D0twascherxxxxxxCLWTSIT13xxxxxx87E8123D5933F3D7D3CAF29FE37A6525
08/10 14:20:36 [9944] <CalcAgentHashKey>:UCHKey=B16A81119F9B0AA7A68A72543022F8A3
08/10 14:20:36 [9944] <CalcAgentHashKey>:UC=5AC42EA50A0A072900A574B2B8D0640D0twascherxxxxxxCLWTSIT13xxxxxx
08/10 14:20:36 [9944] <CalcAgentHashKey>:UCKey=BB595E72C6A5EB7A4ECD7A2E45F5C339
08/10 14:20:36 [9944] <DoHeartbeat>HardwareID=87E8123D5933F3D7D3CAF29FE37A6525
08/10 14:20:36 [9944] <DoHeartbeat>CHKey=5CCD3F014116D4369CEBDE5BA4056C45
08/10 14:20:36 [9944] <DoHeartbeat>CKey=DD4153BF031CEF27DC496692D1F5767E
08/10 14:20:36 [9944] <DoHeartbeat>UCHKey=B16A81119F9B0AA7A68A72543022F8A3
08/10 14:20:36 [9944] <DoHeartbeat>UCKey=BB595E72C6A5EB7A4ECD7A2E45F5C339
08/10 14:20:36 [9944] <DoHeartbeat> Set heartbeat event
08/10 14:20:36 [9944] Use new configuration
08/10 14:20:36 [9944] <RegHeartbeatProc>====== Reg Heartbeat loop starts at 14:20:36 ======
08/10 14:20:36 [4388] <SetClientAuth>Received new User/Domain from SMC..  User: twascher User Domain: PODS
08/10 14:20:36 [4388] <SetClientAuth>Getting RDNS Domain Name (user domain in AD setup)..
08/10 14:20:36 [4388] <GetLoginRdnsDomain>DNS domain=xxxxxx
08/10 14:20:36 [4388] <SetClientAuth>Setting the User Domain to RDNS Domain ..
08/10 14:20:36 [4388] <SetClientAuth>Logged in user info set to: xxxxxx/twascher
08/10 14:20:36 [4388] <SetClientAuth>Marking User Change Notify to redo registration..
08/10 14:20:36 [9944] HEARTBEAT: Check Point 1
08/10 14:20:36 [9944] <GetFirstSEMServer> Selecting a random server
08/10 14:20:36 [9944] <GetFirstServer> Using server '10.10.7.41'
08/10 14:20:36 [9944] HEARTBEAT: Check Point 2
08/10 14:20:36 [9944] <PostEvent>going to post event=EVENT_SERVER_CONNECTING
08/10 14:20:36 [9944] <PostEvent>done post event=EVENT_SERVER_CONNECTING, return=0
08/10 14:20:36 [9944] HEARTBEAT: Check Point 3
08/10 14:20:36 [9944] <RegHeartbeatProc>Setting the session timeout on Profile Session (Registration) to 30000
08/10 14:20:37 [9944] HEARTBEAT: Check Point 4
08/10 14:20:37 [9944] <RegHeartbeatProc>===Registration STAGE===
08/10 14:20:37 [9944] <MakeRegisterData:>logon id (domain/user)=xxxxxx/twascher
08/10 14:20:37 [9944] <MakeRegisterData:>XML data: <?xml version="1.0" encoding="UTF-8" ?><SSARegData NameSpace="rpc"><AgentInfo DomainID="5AC42EA50A0A072900A574B2B8D0640D" AgentType="105" UserDomain="xxxxxx" LoginUser="twascher" ComputerDomain="xxxxxx" ComputerName="CLWTSIT13" PreferredGroup="My%20Company%5cTerminalServers" PreferredMode="1" HardwareKey="87E8123D5933F3D7D3CAF29FE37A6525" SiteDomainName=""/>

<SSAHostInfo><NetworkIdentity UserDomain="xxxxxx" LogonUser="twascher" HostDomain="xxxxxx" HostName="CLWTSIT13" HostDesc="Citrix%20Terminal%20Server" />

<SSAProduct Version="11.0.4202.75" />

<SSAOS Version="5.2.3790" Desc="Windows%20Server%202003%20family%20Standard%20Edition" Type="50659842" ServicePack="Service%20Pack%202"/>

<Processor ProcessorType="x86%20Family%206%20Model%2015%20Stepping%208" ProcessorClock="2661" ProcessorNum="2"/>

<Memory Size="4025950208"/>

<BIOS Version="PTLTD%20%20-%206040000"/>

<TpmDevice Id="0"/>

<SSAProfile Version="5.0.0" SerialNumber="9CEB-08%2f04%2f2009%2013%3a14%3a48%20053"/>

<SSAIDS Version="" SerialNumber=""/>

<SSAUTC Bias="300" />

<DNSs><DNS Address="10.10.10.141"/><DNS Address="10.10.10.251"/></DNSs>

<DHCPServer Address="10.10.10.141"/><SSANICs><SSANIC Ip="10.10.73.26" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.34" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.42" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.50" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.58" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.66" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.74" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.25" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.33" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.41" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.49" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.57" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.65" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.73" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.24" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.32" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.40" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.48" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.56" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.64" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.72" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.23" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.31" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.39" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.47" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.55" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.63" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.71" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.22" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.30" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.38" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.46" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.54" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.62" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.70" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.21" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.29" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.37" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.45" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.53" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.61" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.69" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.20" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.28" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.36" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.44" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.52" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.60" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.68" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.27" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.35" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.43" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.51" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.59" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.67" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.15" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/></SSANICs>

</SSAHostInfo>

</SSARegData>
08/10 14:20:37 [9944] <SyLink>[MakeRegisterData] registration Hardware Key=87E8123D5933F3D7D3CAF29FE37A6525
08/10 14:20:37 [9944] ************Reg CSN=68
08/10 14:20:37 [9944] <mfn_GenPostData (for Registration):>Request is: s_origin_length: 6395

s_session_id: 87E8123D5933F3D7D3CAF29FE37A6525

Sygate-SSN: 68

<?xml version="1.0" encoding="UTF-8" ?><SSARegData NameSpace="rpc"><AgentInfo DomainID="5AC42EA50A0A072900A574B2B8D0640D" AgentType="105" UserDomain="xxxxxx" LoginUser="twascher" ComputerDomain="xxxxxx" ComputerName="CLWTSIT13" PreferredGroup="My%20Company%5cTerminalServers" PreferredMode="1" HardwareKey="87E8123D5933F3D7D3CAF29FE37A6525" SiteDomainName=""/>

<SSAHostInfo><NetworkIdentity UserDomain="xxxxxx" LogonUser="twascher" HostDomain="xxxxxx" HostName="CLWTSIT13" HostDesc="Citrix%20Terminal%20Server" />

<SSAProduct Version="11.0.4202.75" />

<SSAOS Version="5.2.3790" Desc="Windows%20Server%202003%20family%20Standard%20Edition" Type="50659842" ServicePack="Service%20Pack%202"/>

<Processor ProcessorType="x86%20Family%206%20Model%2015%20Stepping%208" ProcessorClock="2661" ProcessorNum="2"/>

<Memory Size="4025950208"/>

<BIOS Version="PTLTD%20%20-%206040000"/>

<TpmDevice Id="0"/>

<SSAProfile Version="5.0.0" SerialNumber="9CEB-08%2f04%2f2009%2013%3a14%3a48%20053"/>

<SSAIDS Version="" SerialNumber=""/>

<SSAUTC Bias="300" />

<DNSs><DNS Address="10.10.10.141"/><DNS Address="10.10.10.251"/></DNSs>

<DHCPServer Address="10.10.10.141"/><SSANICs><SSANIC Ip="10.10.73.26" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.34" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.42" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.50" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.58" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.66" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.74" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.25" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.33" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.41" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.49" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.57" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.65" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.73" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.24" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.32" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.40" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.48" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.56" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.64" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.72" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.23" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.31" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.39" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.47" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.55" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.63" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.71" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.22" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.30" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.38" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.46" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.54" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.62" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.70" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.21" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.29" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.37" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.45" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.53" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.61" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.69" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.20" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.28" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.36" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.44" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.52" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.60" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.68" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.27" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.35" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.43" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.51" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.59" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.67" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.15" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/></SSANICs>

</SSAHostInfo>

</SSARegData>
08/10 14:20:37 [9944] <SendRegistrationRequest:>http://10.10.7.41:8014 [encrypted data]
08/10 14:20:37 [9944] 14:20:37=>Send HTTP REQUEST
08/10 14:20:37 [9908] SyLinkCreateConfig => Created instance: 01B0F600
08/10 14:20:37 [9908] Importing ConfigObject: 01B98210 into: 01B0F600
08/10 14:20:37 [9908] SyLinkDeleteConfig => Deleting instance: 01B0F600
08/10 14:20:37 [4388] <SetClientAuth>Received new User/Domain from SMC..  User: twascher User Domain: PODS
08/10 14:20:37 [4388] <SetClientAuth>Getting RDNS Domain Name (user domain in AD setup)..
08/10 14:20:37 [4388] <GetLoginRdnsDomain>DNS domain=xxxxxx
08/10 14:20:37 [4388] <SetClientAuth>Setting the User Domain to RDNS Domain ..
08/10 14:20:37 [4388] <SetClientAuth>Logged in user info set to: xxxxxx/twascher
08/10 14:20:37 [4388] <SetClientAuth>Marking User Change Notify to redo registration..
08/10 14:20:37 [9944] Throw Internet Exception, Error Code=87;AH: failed to write internet file
08/10 14:20:37 [9944] CInternetException: <SendRegistrationRequest:>: The parameter is incorrect.

08/10 14:20:37 [9944] <ScheduleNextUpdate>new scheduled heartbeat=32 seconds
08/10 14:20:37 [9944] <SendRegistrationRequest:>COMPLETED, returned 7
08/10 14:20:37 [9944] HEARTBEAT: Check Point 5.1
08/10 14:20:37 [9944] <RegHeartbeatProc>switch to another server
08/10 14:20:37 [9944] HEARTBEAT: Check Point 9
08/10 14:20:37 [9944] HEARTBEAT: Check Point 8
08/10 14:20:37 [9944] <PostEvent>going to post event=EVENT_SERVER_DISCONNECTED
08/10 14:20:37 [9944] <PostEvent>done post event=EVENT_SERVER_DISCONNECTED, return=0
08/10 14:20:38 [9944] HEARTBEAT: Check Point 1
08/10 14:20:38 [9944] HEARTBEAT: Check Point 2
08/10 14:20:38 [9944] <PostEvent>going to post event=EVENT_SERVER_CONNECTING
08/10 14:20:38 [9944] <PostEvent>done post event=EVENT_SERVER_CONNECTING, return=0
08/10 14:20:38 [9944] HEARTBEAT: Check Point 3
08/10 14:20:38 [9944] <RegHeartbeatProc>Setting the session timeout on Profile Session (Registration) to 30000
08/10 14:20:38 [9944] HEARTBEAT: Check Point 4
08/10 14:20:38 [9944] <RegHeartbeatProc>===Registration STAGE===
08/10 14:20:38 [9944] <MakeRegisterData:>logon id (domain/user)=xxxxxx/twascher
08/10 14:20:38 [9944] <MakeRegisterData:>XML data: <?xml version="1.0" encoding="UTF-8" ?><SSARegData NameSpace="rpc"><AgentInfo DomainID="5AC42EA50A0A072900A574B2B8D0640D" AgentType="105" UserDomain="xxxxxx" LoginUser="twascher" ComputerDomain="xxxxxx" ComputerName="CLWTSIT13" PreferredGroup="My%20Company%5cTerminalServers" PreferredMode="1" HardwareKey="87E8123D5933F3D7D3CAF29FE37A6525" SiteDomainName=""/>

<SSAHostInfo><NetworkIdentity UserDomain="xxxxxx" LogonUser="twascher" HostDomain="xxxxxx" HostName="CLWTSIT13" HostDesc="Citrix%20Terminal%20Server" />

<SSAProduct Version="11.0.4202.75" />

<SSAOS Version="5.2.3790" Desc="Windows%20Server%202003%20family%20Standard%20Edition" Type="50659842" ServicePack="Service%20Pack%202"/>

<Processor ProcessorType="x86%20Family%206%20Model%2015%20Stepping%208" ProcessorClock="2661" ProcessorNum="2"/>

<Memory Size="4025950208"/>

<BIOS Version="PTLTD%20%20-%206040000"/>

<TpmDevice Id="0"/>

<SSAProfile Version="5.0.0" SerialNumber="9CEB-08%2f04%2f2009%2013%3a14%3a48%20053"/>

<SSAIDS Version="" SerialNumber=""/>

<SSAUTC Bias="300" />

<DNSs><DNS Address="10.10.10.141"/><DNS Address="10.10.10.251"/></DNSs>

<DHCPServer Address="10.10.10.141"/><SSANICs><SSANIC Ip="10.10.73.26" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.34" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.42" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.50" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.58" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.66" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.74" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.25" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.33" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.41" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.49" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.57" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.65" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.73" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.24" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.32" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.40" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.48" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.56" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.64" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.72" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.23" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.31" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.39" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.47" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.55" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.63" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.71" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.22" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.30" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.38" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.46" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.54" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.62" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.70" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.21" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.29" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.37" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.45" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.53" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.61" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.69" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.20" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.28" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.36" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.44" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.52" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.60" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.68" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.27" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.35" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.43" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.51" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.59" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.67" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.15" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/></SSANICs>

</SSAHostInfo>

</SSARegData>
08/10 14:20:38 [9944] <SyLink>[MakeRegisterData] registration Hardware Key=87E8123D5933F3D7D3CAF29FE37A6525
08/10 14:20:38 [9944] ************Reg CSN=69
08/10 14:20:38 [9944] <mfn_GenPostData (for Registration):>Request is: s_origin_length: 6395

s_session_id: 87E8123D5933F3D7D3CAF29FE37A6525

Sygate-SSN: 69

<?xml version="1.0" encoding="UTF-8" ?><SSARegData NameSpace="rpc"><AgentInfo DomainID="5AC42EA50A0A072900A574B2B8D0640D" AgentType="105" UserDomain="xxxxxx" LoginUser="twascher" ComputerDomain="xxxxxx" ComputerName="CLWTSIT13" PreferredGroup="My%20Company%5cTerminalServers" PreferredMode="1" HardwareKey="87E8123D5933F3D7D3CAF29FE37A6525" SiteDomainName=""/>

<SSAHostInfo><NetworkIdentity UserDomain="xxxxxx" LogonUser="twascher" HostDomain="xxxxxx" HostName="CLWTSIT13" HostDesc="Citrix%20Terminal%20Server" />

<SSAProduct Version="11.0.4202.75" />

<SSAOS Version="5.2.3790" Desc="Windows%20Server%202003%20family%20Standard%20Edition" Type="50659842" ServicePack="Service%20Pack%202"/>

<Processor ProcessorType="x86%20Family%206%20Model%2015%20Stepping%208" ProcessorClock="2661" ProcessorNum="2"/>

<Memory Size="4025950208"/>

<BIOS Version="PTLTD%20%20-%206040000"/>

<TpmDevice Id="0"/>

<SSAProfile Version="5.0.0" SerialNumber="9CEB-08%2f04%2f2009%2013%3a14%3a48%20053"/>

<SSAIDS Version="" SerialNumber=""/>

<SSAUTC Bias="300" />

<DNSs><DNS Address="10.10.10.141"/><DNS Address="10.10.10.251"/></DNSs>

<DHCPServer Address="10.10.10.141"/><SSANICs><SSANIC Ip="10.10.73.26" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.34" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.42" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.50" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.58" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.66" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.74" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.25" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.33" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.41" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.49" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.57" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.65" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.73" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.24" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.32" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.40" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.48" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.56" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.64" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.72" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.23" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.31" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.39" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.47" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.55" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.63" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.71" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.22" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.30" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.38" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.46" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.54" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.62" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.70" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.21" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.29" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.37" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.45" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.53" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.61" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.69" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.20" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.28" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.36" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.44" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.52" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.60" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.68" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.27" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.35" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.43" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.51" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.59" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.67" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/><SSANIC Ip="10.10.73.15" Mac="00-50-56-a0-19-d1" Gateway="10.10.73.1" SubnetMask="0.0.0.0"/></SSANICs>

</SSAHostInfo>

</SSARegData>
08/10 14:20:38 [9944] <SendRegistrationRequest:>http://CLWAPP09:8014 [encrypted data]
08/10 14:20:38 [9944] 14:20:38=>Send HTTP REQUEST
08/10 14:20:38 [9944] Throw Internet Exception, Error Code=87;AH: failed to write internet file
08/10 14:20:38 [9944] CInternetException: <SendRegistrationRequest:>: The parameter is incorrect.

08/10 14:20:38 [9944] <ScheduleNextUpdate>new scheduled heartbeat=64 seconds
08/10 14:20:38 [9944] <SendRegistrationRequest:>COMPLETED, returned 7
08/10 14:20:38 [9944] HEARTBEAT: Check Point 5.1
08/10 14:20:38 [9944] <ScheduleNextUpdate>new scheduled heartbeat=128 seconds
08/10 14:20:38 [9944] HEARTBEAT: Check Point 8
08/10 14:20:38 [9944] <PostEvent>going to post event=EVENT_SERVER_DISCONNECTED
08/10 14:20:38 [9944] <PostEvent>done post event=EVENT_SERVER_DISCONNECTED, return=0
08/10 14:20:38 [9944] <RegHeartbeatProc>====== Registration Procedure stops at 14:20:38 ======
08/10 14:20:38 [9944] HEARTBEAT: Check Point 10
08/10 14:20:38 [4388] <SetClientAuth>Received new User/Domain from SMC..  User: twascher User Domain: PODS
08/10 14:20:38 [4388] <SetClientAuth>Getting RDNS Domain Name (user domain in AD setup)..
08/10 14:20:38 [9944] HEARTBEAT: Check Point Complete
08/10 14:20:38 [9944] <RegHeartbeatProc>Done, Heartbeat=128seconds
08/10 14:20:38 [9944] HeartbeatProcFailed to get profile with proxy setting 1
08/10 14:20:38 [9944] <CheckHeartbeatTimer>====== Heartbeat loop stops at 14:20:38 ======
08/10 14:20:38 [4388] <GetLoginRdnsDomain>DNS domain=xxxxxx
08/10 14:20:38 [4388] <SetClientAuth>Setting the User Domain to RDNS Domain ..
08/10 14:20:38 [4388] <SetClientAuth>Logged in user info set to: xxxxxx/twascher
08/10 14:20:38 [4388] <SetClientAuth>Marking User Change Notify to redo registration..
08/10 14:20:39 [4388] <SetClientAuth>Received new User/Domain from SMC..  User: twascher User Domain: PODS
08/10 14:20:39 [4388] <SetClientAuth>Getting RDNS Domain Name (user domain in AD setup)..
08/10 14:20:40 [4388] <GetLoginRdnsDomain>DNS domain=xxxxxx
08/10 14:20:40 [4388] <SetClientAuth>Setting the User Domain to RDNS Domain ..
08/10 14:20:40 [4388] <SetClientAuth>Logged in user info set to: xxxxxx/twascher
08/10 14:20:40 [4388] <SetClientAuth>Marking User Change Notify to redo registration..
08/10 14:20:41 [4388] <SetClientAuth>Received new User/Domain from SMC..  User: twascher User Domain: PODS
08/10 14:20:41 [4388] <SetClientAuth>Getting RDNS Domain Name (user domain in AD setup)..
08/10 14:20:41 [4388] <GetLoginRdnsDomain>DNS domain=xxxxxx
08/10 14:20:41 [4388] <SetClientAuth>Setting the User Domain to RDNS Domain ..
08/10 14:20:41 [4388] <SetClientAuth>Logged in user info set to: xxxxxx/twascher
08/10 14:20:41 [4388] <SetClientAuth>Marking User Change Notify to redo registration..
08/10 14:20:42 [4388] <SetClientAuth>Received new User/Domain from SMC..  User: twascher User Domain: PODS
08/10 14:20:42 [4388] <SetClientAuth>Getting RDNS Domain Name (user domain in AD setup)..
08/10 14:20:42 [4388] <GetLoginRdnsDomain>DNS domain=xxxxxx
08/10 14:20:42 [4388] <SetClientAuth>Setting the User Domain to RDNS Domain ..
08/10 14:20:42 [4388] <SetClientAuth>Logged in user info set to: xxxxxx/twascher
08/10 14:20:42 [4388] <SetClientAuth>Marking User Change Notify to redo registration..
08/10 14:20:42 [4388] <SetClientAuth>Received new User/Domain from SMC..  User: twascher User Domain: PODS
08/10 14:20:42 [4388] <SetClientAuth>Getting RDNS Domain Name (user domain in AD setup)..
08/10 14:20:43 [4388] <GetLoginRdnsDomain>DNS domain=xxxxxx
08/10 14:20:43 [4388] <SetClientAuth>Setting the User Domain to RDNS Domain ..
08/10 14:20:43 [4388] <SetClientAuth>Logged in user info set to: xxxxxx/twascher
08/10 14:20:43 [4388] <SetClientAuth>Marking User Change Notify to redo registration..
08/10 14:20:43 [4388] <SetClientAuth>Received new User/Domain from SMC..  User: twascher User Domain: PODS
08/10 14:20:43 [4388] <SetClientAuth>Getting RDNS Domain Name (user domain in AD setup)..
08/10 14:20:43 [4388] <GetLoginRdnsDomain>DNS domain=xxxxxx
08/10 14:20:43 [4388] <SetClientAuth>Setting the User Domain to RDNS Domain ..
08/10 14:20:43 [4388] <SetClientAuth>Logged in user info set to: xxxxxx/twascher
08/10 14:20:43 [4388] <SetClientAuth>Marking User Change Notify to redo registration..
08/10 14:20:45 [4388] <SetClientAuth>Received new User/Domain from SMC..  User: twascher User Domain: PODS
08/10 14:20:45 [4388] <SetClientAuth>Getting RDNS Domain Name (user domain in AD setup)..
08/10 14:20:45 [4388] <GetLoginRdnsDomain>DNS domain=xxxxxx
08/10 14:20:45 [4388] <SetClientAuth>Setting the User Domain to RDNS Domain ..
08/10 14:20:45 [4388] <SetClientAuth>Logged in user info set to: xxxxxx/twascher
08/10 14:20:45 [4388] <SetClientAuth>Marking User Change Notify to redo registration..
08/10 14:21:03 [4388] SyLinkDeleteConfig => Deleting instance: 01120048
08/10 14:21:03 [4388] <PostEvent>going to post event=EVENT_SYLINK_CONFIG_SETTING_CHANGED
08/10 14:21:03 [4388] <PostEvent>done post event=EVENT_SYLINK_CONFIG_SETTING_CHANGED, return=0
08/10 14:21:03 [4388] <Stop>Stopping SyLink module...
08/10 14:21:03 [4388] 14:21:3=>To stop LU download thread
08/10 14:21:03 [4388] 14:21:3=>To stop LU download thread returned
08/10 14:21:03 [4388] 14:21:3=>To stop MAIN thread
08/10 14:21:03 [9420] <IsToStop:>stopping
08/10 14:21:03 [9420] <IsToStop:>stopping
08/10 14:21:03 [9420] <MainThreadProc:>***** Main Thread Exit ****
08/10 14:21:03 [4388] 14:21:3=>To stop MAIN thread returned
08/10 14:21:03 [4388] 14:21:3=>To stop HEARTBEAT thread
08/10 14:21:03 [4388] HEARTBEAT RUN TIME=26sec
08/10 14:21:03 [4388] 14:21:3=>To close Heartbeat thread...
08/10 14:21:03 [9944] <HeartbeatThreadProc:>Thread is stopping..
08/10 14:21:03 [4388] 14:21:3=>To close Heartbeat thread returned
08/10 14:21:03 [4388] <StopHbThread>Heartbeat thread stopped, Heartbeat=128
08/10 14:21:03 [4388] 14:21:3=>To stop HEARTBEAT thread returned
08/10 14:21:03 [4388] 14:21:3=>To stop DOWNLOAD THREAD
08/10 14:21:03 [4388] <CDownloadManager::mfn_StopDownload()>
08/10 14:21:03 [4388] </CDownloadManager::mfn_StopDownload()>
08/10 14:21:03 [4388] 14:21:3=>To stop DOWNLOAD THREAD returned
08/10 14:21:03 [4388] <Stop>Switch the new setting.
08/10 14:21:03 [4388] Importing ConfigObject: 01B9BB30 into: 01B98210
08/10 14:21:03 [4388] SyLinkDeleteConfig => Deleting instance: 01B9BB30
08/10 14:21:03 [4388] Write to registry UserGUID=0
08/10 14:21:03 [4388] <Stop>Stopped!
08/10 14:21:03 [4388] 14:21:3=>STOP command completed
08/10 14:21:03 [4388] SyLinkDeleteInstance => Deleting instance: 01BB8118
08/10 14:21:03 [4388] <PostEvent>stopping...ignore event ID=EVENT_SYLINK_CONFIG_SETTING_CHANGED
08/10 14:21:03 [4388] <Stop>Not started yet!.
08/10 14:21:03 [4388] SyLinkDeleteConfig => Deleting instance: 01B98210
08/10 14:21:03 [4388] SyLink object is deleted !

kavin's picture
10
Aug
2009
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kavin

Do you have other clients in

Do you have other clients in the network that are communicating fine with the SEPM?

Prachand's picture
10
Aug
2009
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Prachand
Trusted Advisor

Take the back up of the

Take the back up of the registry Delete the  registry values

HKEY_USER\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\DefaultConnectionSettings
      HKEY_USER\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\SavedLegacySettings

Reboot the machine and Repplace the sylink

Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)

SOLUTION
gothmer's picture
11
Aug
2009
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gothmer

Prachand,   This registry

Prachand,
 

This registry removal seems to of addressed the issue on a few of the servers. I will keep applying this solution to the rest of the farm as maintenance permits.
 

Thanks again.

Prachand's picture
10
Aug
2009
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Prachand
Trusted Advisor

Logs point to proxy in System account

Steps to edit the SYSTEM account proxy settings through using a Scheduled Task:

cmd and click OK

Type in this the following command and press Enter:

at 12:00 /INTERACTIVE "C:\Program Files\Internet Explorer\iexplore.exe"

You should receive a confirmation stating "added a new job..."

Navigate to the Control Panel and open Scheduled Tasks

Right-click the new task just created in the previous step (probably named "At1") and click Run.

This will open an Internet Explorer window that will now be running under the SYSTEM account.

Go to the Tools menu and select Internet Options

Select the Connections tab and click the LAN Settings button.

Uncheck Use a proxy server for your LAN

Click OK twice

Click Start > Run

Type

The Symantec Endpoint Protection icon should disappear from the system tray.

Click Start > Run

Type in

The Symantec Endpoint Protection icon should appear in the system tray and should now display a green dot indicating that it is connected to the Symantec Endpoint Protection Manager.

SMC -stop and click OK. SMC -start and click OK.

Click Start > Run

Type

Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)

Prachand's picture
10
Aug
2009
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Prachand
Trusted Advisor

Logs point to proxy in System account

Steps to edit the SYSTEM account proxy settings through using a Scheduled Task:

cmd and click OK

Type in this the following command and press Enter:

at 12:00 /INTERACTIVE "C:\Program Files\Internet Explorer\iexplore.exe"

You should receive a confirmation stating "added a new job..."

Navigate to the Control Panel and open Scheduled Tasks

Right-click the new task just created in the previous step (probably named "At1") and click Run.

This will open an Internet Explorer window that will now be running under the SYSTEM account.

Go to the Tools menu and select Internet Options

Select the Connections tab and click the LAN Settings button.

Uncheck Use a proxy server for your LAN

Click OK twice

Click Start > Run

Type

The Symantec Endpoint Protection icon should disappear from the system tray.

Click Start > Run

Type in

The Symantec Endpoint Protection icon should appear in the system tray and should now display a green dot indicating that it is connected to the Symantec Endpoint Protection Manager.

SMC -stop and click OK. SMC -start and click OK.

Click Start > Run

Type

Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)

gothmer's picture
10
Aug
2009
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gothmer

Yes, other non-citrix /

Yes, other non-citrix / terminal servers that were updated are communicating fine. The citrix servers were the last in the deployment list on the server side. All previous installations to sql, exchange, application, web, etc all were able to make connections with no/minimal issues.

gothmer's picture
10
Aug
2009
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gothmer

I have confirmed that the

I have confirmed that the system account iexplorer does not have proxy configurations or detections turned on.
The typical end-users that access these citrix servers though do have manditory proxy configurations on the roaming profiles that they use.
The ability to cycle these servers can only happen during a small maintenance window in the early am hours.
 

 

kavin's picture
10
Aug
2009
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kavin

Would like to know if your

Would like to know if your client package is in usermode or computer mode?

And also is that client that is showing the server as offline is getting the updates or no?

gothmer's picture
10
Aug
2009
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gothmer

Client packages are computer

Client packages are computer mode. No, the clients that are showing offline have not gotten updates yet. Which is something that I must address before the end of the day.

Technical Support

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