Video Screencast Help

CIU is not updating whitelist and other parameters on SWG boxes

Created: 17 Feb 2013 | 3 comments
Atif's picture

Hi Guys,

I am observing issues with CIU which is not updating policy changes specially whitelisting configuration onto SWG boxes. Can anyone suggest the solution for this.

Discussion Filed Under:

Comments 3 CommentsJump to latest comment

Ashish-Sharma's picture

Hi Atif,

Check this artical

SWG fails to enforce whitelist entries from the CIU
Article:TECH165328 | Created: 2011-07-22 | Updated: 2012-10-01 | Article URL

Thanks In Advance

Ashish Sharma

Atif's picture

Hi Ashish,

Thanks for the update. The article says to upgrade to 5.1 which we already have on all sWG boxes and CIU. Plus the boxes are deployed in proxy mode while this article addresses inline environment.

Jackie007's picture

hello Atif,

This issue resovled after upgrade 5.1 but you have already use this product.

You can create support ticket for same


Don't forget to mark your thread as 'SOLVED' with the answer that best helped you