Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

clarification about product

Created: 14 Feb 2013 | 3 comments

I am looking for a new symantec av /antipsam product. i need a calrification for the following points.

If i am going to buy symc protection suite enterprise edition 4.0 per user bndl multi lic gov band a  essential 36 months and symantec end point protection 12.1 per user bndl std lic gov band  a essential  36 months

whether the license eligible for 3 years for downloading antivirus definitions , patches ,upgrade and symantec support etc

or i need to renewal after 1 year of the purchase  for the above requirement

thanks in advance

Discussion Filed Under:

Comments 3 CommentsJump to latest comment

Ashish-Sharma's picture

Better you can contact to 1-877-294-5255 for full information

http://www.symantec.com/protection-suite-enterprise-edition/data-sheets-white-papers

Thanks In Advance

Ashish Sharma

Brɨan's picture

You need to contact Symantec licensing team

licensing@symantec.com

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

John Santana's picture

I believe that during the 36 months validity period of the product, you can get the software updates and also upgrades, including the Support Contract to diagnose and log a support call with Symantec.

But when the period has ended, you can only download the AV definition only.

Kind regards,

John Santana
IT Professional

--------------------------------------------------

Please be nice to me as I'm newbie in this forum.