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Clarity on Pass through Recall

Created: 28 Sep 2010 | 5 comments
Bruce Crankshaw's picture
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Hi All

I am busy with an FSA installation in Dubai ( EV8.0 sp3 ) that is going well .I have a question around Pass Through Recall .

I have configured it but notice when a user from their desktop opens  a Placeholder and then closes the file the items is restored ...even if they made no changes

I was under the impression that Pass Through Recall caches the file on the File Server and then passes that directly to the client\application without restoring it ?

What am I missing here ?

Thx

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Riaan Badenhorst's picture
28
Sep
2010
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Hi Bruce,   Which files are

Hi Bruce,

 

Which files are the opening? xls files always get restored....

 

Riaan

Regards,

Riaan Badenhorst

ITs easy ;)

***If the answer provided resolves your issue, please mark the appropriate solution.***

Bruce Crankshaw's picture
29
Sep
2010
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Hi Riaan I've noticed this

Hi Riaan

I've noticed this on  .docx so far ?

Riaan Badenhorst's picture
29
Sep
2010
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Then there is something

Then there is something wrong, sorry dont have anything more usefull to add :(

Regards,

Riaan Badenhorst

ITs easy ;)

***If the answer provided resolves your issue, please mark the appropriate solution.***

samkad's picture
30
Sep
2010
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Hi, just curious whether you

Hi, just curious whether you are using Netapp as FSA target ? 

SHI-CRO's picture
12
Oct
2010
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Remember also that there are

Remember also that there are two places you have to configure passthrough: on the file server target properties page and also the volume target properties.

The file server properties page lets you set up a passthrough location.  Once that's done, you can select the option to enable passthrough recall on the volume properties.