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clean wipe

Created: 05 May 2013 • Updated: 11 May 2013 | 5 comments
This issue has been solved. See solution.

kindly provide the link to get the latest cleanwipe tool?

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K33's picture

You may need to contact Symantec Technical Support and create a case for Latest CleanWipe Tool.

Check these Steps below:

How to create a new case in MySymantec

http://www.symantec.com/business/support/index?page=content&id=TECH58873

Phone numbers to contact Tech Support:-

Regional Support Telephone Numbers:

  • United States: 800-342-0652 (407-357-7600 from outside the United States)
  • Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
  • United Kingdom: +44 (0) 870 606 6000

Additional contact numbers: http://www.symantec.com/business/support/contact_t...

 

Check here

https://www-secure.symantec.com/connect/forums/how...

akgs's picture

To get that Cleanwipe Utility, you will have to call symantec or log a web case.

QuickStart Guide - Create and Manage Support Cases in SymWISE

http://www.symantec.com/docs/HOWTO31132

OR

Regional Support Telephone Numbers:

United States: 800-342-0652 (407-357-7600 from outside the United States)

Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)

United Kingdom: +44 (0) 870 606 6000

Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp

 

.Brian's picture

This thread explains how to obtain Cleanwipe:

How to get the CleanWipe tool (Endpoint Removal)

https://www-secure.symantec.com/connect/forums/how...

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

Chetan Savade's picture

Hi,

New Cleanwipe version is introduced in SEP 12.1 RU2

http://www.symantec.com/connect/articles/new-clean...

SEP 12.1 RU2 MP1 has also released so you can expect the most latest version of cleanwipe in upcoming days. It's not possible to comment when exactly it will be released.

Please note that Symantec only recommends using the CleanWipe tool as the final solution for removal of our product, the proper uninstallation steps should always be tried first.

 

Chetan Savade
Sr Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

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