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CLEAN WIPE - PLEASE HELP"

Created: 02 Dec 2013 | 13 comments

 To the following on this community, this is a open letter please, please help this novice remove(Clean Wipe) from his operating

system. It's causing me more trouble than one would want to explain. Any help would be appreciated. It pops up on my system and it

keeps installing constantly. Thank you.

ronsmuseum@yahoo.com

Operating Systems:

Comments 13 CommentsJump to latest comment

.Brian's picture

Cleanwipe is a SEP removal tool. What is the exact issue. Also, what version of Cleanwipe are you using? The lastest version came with RU4.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

ronsmuseum's picture

I have no idea what you are talking about. I am trying to remove SEP from 2/18/13....449MB. I am unable to

unstall the program. That is all I can tell you.

.Brian's picture

Check your Inbox for further details regarding Cleanwipe.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

Rafeeq's picture

Please call support to get this tool

How to create a new case in MySymantec

http://www.symantec.com/business/support/index?page=content&id=TECH58873

Phone numbers to contact Tech Support:-

Regional Support Telephone Numbers:

  • United States: 800-342-0652 (407-357-7600 from outside the United States)
  • Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
  • United Kingdom: +44 (0) 870 606 6000

Additional contact numbers: http://www.symantec.com/business/support/contact_t...

Mithun Sanghavi's picture

Hello,

I would suggest you to follow the Manual Uninstall Procedure.

Check this Article:

Manual uninstall documents for Symantec Endpoint Protection

http://www.symantec.com/docs/TECH164769

You may need to contact Symantec Technical Support and create a case for Latest CleanWipe Tool.

Check these Steps below:

How to create a new case in MySymantec

http://www.symantec.com/business/support/index?page=content&id=TECH58873

Phone numbers to contact Tech Support:-

Regional Support Telephone Numbers:

  • United States: 800-342-0652 (407-357-7600 from outside the United States)
  • Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
  • United Kingdom: +44 (0) 870 606 6000

Additional contact numbers: http://www.symantec.com/business/support/contact_t...

Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

ronsmuseum's picture

Is there anyone that can help me get rid of Symantec Endpoint Protection, that is not a representative or

associated with this Coporation.

.Brian's picture

Did you check your Inbox here on Connect? You need to...

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

ronsmuseum's picture

Is there anyone that can help me get rid of Symantec Endpoint Protection, that is not a representative or

associated with this Coporation.

ronsmuseum's picture

Is there anyone that can help me get rid of Symantec Endpoint Protection, that is not a representative or

associated with this Coporation.

ronsmuseum's picture

Is there anyone that can help me get rid of Symantec Endpoint Protection, that is not a representative or

associated with this Coporation.

ronsmuseum's picture

Is there anyone that can help me get rid of Symantec Endpoint Protection, that is not a representative or

associated with this Coporation.

.Brian's picture

Did you check your Inbox? I sent you a PM earlier this week.

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Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

.Brian's picture

Do you need more assistance with your problem or were you able to get it resolved?

If you could post an update for followers of this thread that would be most helpful.

Otherwise, if resolved, you can close the thread out by clicking the "Mark as solution" link at the bottom left on the most helpful post.

Thanks and take care,
Brian

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.