Endpoint Protection

Hi ,

We have set uninstall password for SEP client, while using the clean wipe tool it is requesting to enter the uninstall password.

Is there any chance to bypass the uninstall password prompt for user, we don’t want to share uninstall password with user.

We have SEP 12.1 and latest Clean wipe tool.

Fro using clean wipe local admin rights is required?

Hello,

Yes you need to run it with administrative privileges.

Regards,

Oykun

When you run Cleanwipe tool need a admin rights for removing SEP

and you can be change registry setting not be ask any password

HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\AV\AdministratorOnly\Security\UseVPUninstallPassword

Set to 0 to disable.

After setting don't be ask password

How to manually uninstall Symantec Endpoint Protection client from Windows 2000, XP and 2003, 32-bit Editions

http://www.symantec.com/business/support/index?page=content&id=TECH102261

Check this fourms

https://www-secure.symantec.com/connect/forums/cant-uninstall-symantec-av

Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC

look for smcinstdata key; delete it

go to add/remove program and uninstall the client

Check this thread from Admin Thomas.

https://www-secure.symantec.com/connect/forums/how-get-cleanwipe-tool-endpoint-removal

might help

Hi,

Best way is to create a web case, Support engineer will send you the login credentials to download the utility.

How to create a new case in MySupport

http://www.symantec.com/docs/TECH58873

How to Create and Validate a SymAccount for using Symantec's MySupport

http://www.symantec.com/docs/HOWTO31127

How to update a support case and upload diagnostic files with MySupport

http://www.symantec.com/docs/TECH71023

hi San,

If you have received solution please don't fogot mark as solution.