CLEANING A STAND ALONE UNIT BACKUP EXEC 11
Hi there, new to this forum: We use Backup Exec 11 on a SBS 2003 R2 server and a HP stand alone unit. Backup tasks fail with a warning message saying that cleaning the heads of the unit might be the solution. I have looked trhoughout help and online to perform a cleaning and I did not find the answer. The menu "cleaning" on the tape unit desperately stays in gray and does not appear when I make a right click on the unit. Any help welcome.