Video Screencast Help

Clearwell License Removal

Created: 10 Jan 2014 • Updated: 11 Jan 2014 | 1 comment
bpr186's picture
This issue has been solved. See solution.

How can I remove the license from the Clearwell appliance?

Operating Systems:

Comments 1 CommentJump to latest comment

Daly Whyte's picture

Hello bpr186,

You can do this by running something called a b command on the appliance, here are the steps:

  1. Remote to the desktop of the appliance
  2. Open command prompt
  3. Do 'd:' and hit enter (If D: is your install location for Clearwell)
  4. Do 'cd cw\v7xx' and hit enter, where xx is the specific version, e.g, cd cw\v714
  5. Do 'b clean-license' and hit enter
  6. Restart Clearwell services (option 3 then option 4 on the Clearwell Utility, from UI or from Commander).

This will remove the current license. Before doing this, make sure you have a backup of the license in-case you ever need it again.