Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

Clearwell v 6.6 error code #414203 and #41057 in Redaction view

Created: 10 Apr 2013 | 3 comments

We are  seeing the following error message when we try to open the redaction view in a case: Error preparing document for display.  [#41057] Content processor error - [#414203] NetIT Job Processor Publish Error. NetIT Publish Failure

Operating Systems:

Comments 3 CommentsJump to latest comment

Liam Finn's picture

I would suggest talking with support. It seems that NetIT is having an issue and it is best to troubleshoot this with the asistance of support

TonySterling's picture

Agreed with Liam, I found an older TN but it is for previous versions:

#41057] Content processor error - [#414203] NetIT Job Processor Publish Error. NetIT Publish Failure
padding: 1px;padding-bottom: 3px ;font: 12px Arial; text-align: left;">Article:TECH196786 padding: 1px;font: 12px Arial; text-align: left;"> |  padding: 0px;font: 12px Arial; text-align: left;">Created: 2012-09-17 padding: 1px;font: 12px Arial; text-align: left;"> |  padding: 1px;font: 12px Arial; text-align: left;">Updated: 2012-09-17 padding: 1px;font: 12px Arial; text-align: left;"> |  padding: 1px;font: 12px Arial; text-align: left;">Article URL http://www.symantec.com/docs/TECH196786

The issue may have reocurred and support could quickly verify.

Liam Finn's picture

Is there anything further queries on this matter? If not can you please pick the one of the posts as a solution so the thread can be closed