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  • 1.  Clevernews spam

    Posted Dec 07, 2011 09:28 PM

    Not sure if the rest of the world likes receiving from this source. Samples are already sent to

    http://www.symantec.com/business/support/index?page=content&id=TECH83081&locale=en_US

    At the moment. We created a dicitonary policy for this one.

    Attachment(s)

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    Copy of clevernews4.txt   7 KB 1 version
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    Copy of clevernews6.txt   8 KB 1 version


  • 2.  RE: Clevernews spam
    Best Answer

    Broadcom Employee
    Posted Dec 08, 2011 02:39 PM

    Have you activated the Newsletter and Marketing Mail policies on the Message Gateway?

    These would not be considered spam, but should be detected under one of those policies.



  • 3.  RE: Clevernews spam

    Posted Dec 09, 2011 07:46 PM

    Thanks. Will try this out.

    Will these emails be eventually be marked or added to the Symantec Global lists?



  • 4.  RE: Clevernews spam

    Broadcom Employee
    Posted Dec 09, 2011 07:50 PM

    They should be detected as Newsletters and the action you set for that policy will be taken.



  • 5.  RE: Clevernews spam

    Posted Dec 12, 2011 10:02 PM

    Our appliance is version 9.0.1. It only goes as far as Suspected Spam in the policies.



  • 6.  RE: Clevernews spam

    Posted Dec 14, 2011 07:29 PM

    The emails are quarantined on the 2nd day of attack. Unfortunately, the initial emails that went through are received by top management. So, I guess you have a general idea of how that day went.



  • 7.  RE: Clevernews spam

    Posted Dec 15, 2011 08:09 AM

    You might want to look at upgrading to take advantage of the latest product features available(like the new verdicts previously mentioned) and there are probably some other things you can do improve effectiveness like enable Probe Participation.  This KB talks about some of the options available:

    http://www.symantec.com/business/support/index?page=content&id=TECH90043&actp=search&viewlocale=en_US&searchid=1323954410861 

    Cheers,

    Kevin 



  • 8.  RE: Clevernews spam

    Broadcom Employee
    Posted Dec 15, 2011 11:08 AM

    Oh, yes, I apologize but I assumed you were on the latest version. You really need to get to version 9.5. Versions 8 and 9 are not able to take advantage of our latest spam detection features.