Client are updating, but
Created: 18 Jan 2011 | Updated: 31 Jan 2011 | 11 comments
This issue has been solved. See solution.
My clients are getting the updates from the SEPM server, but I have event logs full of "SescLU Event ID: 13"
Not causing issues, just like to stop the "SescLU Event ID: 13"
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Sesclu gives Event ID: 13 in the Windows Application log and definitions do not update.
http://www.symantec.com/docs/TECH94248
Try the above steps on one machine and see if that helps
Prachand MCSE-2012 Symantec Technical Specialist (SCTS)
Link does not work..... now looking for TECH94248
BUT,
Definitions are being updated on the clients.
So you mean to say the clients are getting updated , but you get the error in the event viewer?
Prachand MCSE-2012 Symantec Technical Specialist (SCTS)
Yes, all clients are getting updated.
But i am getting error 13 in the event viewer.
Yes, all clients are getting updated.
But i am getting error 13 in the event viewer
this can be ignored..
is this 64 bit OS machine, then PTP will be having an issue with the update
Yes, 2008 Server - 64 bit.
What is PTP? Precision Time Protocol ??
yes. it is proactive threat protection.
This tried to update the definition, which fails hence these event id's. Removing PTP will stop the events from occuring. Let know once you remove the PTP component.
proactive threat protection component of SEP, it proactively detects threats :)
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
I only use SEPM for AV. Should I then disable PTP?
Yes, PTP will not work on sever opertating systems,on the client interface, you can see the status as OFF,
go to add/remove programs
select sep
modify
remove ptp
and montior the events , this should fix it.
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
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