Video Screencast Help

client connecting

Created: 19 Jan 2014 • Updated: 27 Jan 2014 | 4 comments
This issue has been solved. See solution.

I want to connect some clients with test server for testing.

how can i move these client from production server to test, so i can start testing?

Comments 4 CommentsJump to latest comment

Sumit G's picture

You can export the the sylink communication file from your test Symantec Manager and import in those clients which you need to communicate with test Server.

Symantec Article for your reffer..

How to change the sylink.xml file in Symantec Endpoint Protection (SEP) 12.1
Article:TECH157585  |  Created: 2011-04-07  |  Updated: 2012-06-07  |  Article URL


Sumit G.

Rafeeq's picture

export communication setting from sepm and import on your test client

open you sepm

policies, at the bottom select export commuication setting

take the sylink file

on the client, start - run 

smc -stop


and smc -start

ᗺrian's picture

If you're on 12.1.2 or higher, you can simply do this from the SEPM, follow the steps here:

Restoring client-server communications with Communication Update Package Deployment

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

Chetan Savade's picture


Thank you for posting in Symantec community.

Please share SEPM version details of Test Server & Production Server.

For SEP 12.1 platform refer articel shared by Sumit G.

Chetan Savade
Sr.Technical Support Engineer, Endpoint Security
Enterprise Technical Support

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<