Client data in SEPM not updating even though clients are up to daye definition wise
We have a problem where a number of our clients are not updating their status in the SEPM. For example, the definition dates in the SEPM show as being out of date or in some cases as not having a definition at all. If we look at the client then it is fully up to date and is showing the symantec shield with a green dot in it.
In some cases we can get up-to-date information form the client by telling it to update content in the SEPM client commands however this does not always work.
Can anyone tell me what is happening here and how to fix it? We are running SEP 11.0.6200