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client deploy failure 12.1

Created: 07 Dec 2012 | 2 comments

Recently upgraded our system to 12.1 at the time of upgrading server to SBS 2011. Used deploy wizard to 22 w7sp1 workstations successfully. One workstation problematic; deployment wizard states is succesful but Symantec Manager console detects this W& SP1 machine as vista and deployment fialsand rolled back. Have used clean wipe on the machine and redeploy but same problem recurs.

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W007's picture

Could you please provide SEP_INST.LOG ?

Os version ?

Check this artical

SEP client installation rolls back at creating install cache

http://www.symantec.com/business/support/index?page=content&id=TECH167813

Also Check this thread

https://www-secure.symantec.com/connect/forums/sep-121-client-installation-failure

https://www-secure.symantec.com/connect/forums/sep-12-rollback-during-installationhelp

 

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

pete_4u2002's picture

check the install log and serach for value return value 3 and see if you find reason for failure. post the logs here, if you need someone to look into.