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Client Driven PST Migration

Updated: 22 May 2010 | 3 comments
Paterson's picture
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Hi,
I'm having a problem with a user that has 2 pst files on his C: drive and they mounted in Outlook.  We are running EV 8 SP2 on Windows 2008 SP1 x64.  I've enabled the user for client driven migration and nothing is happening.  Is there a log either on the server or the users workstation that I can look at to see what the story is?
Thank you,
Scott

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MichelZ's picture
18
Aug
2009
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Yes, you can enable client

Yes, you can enable client side logging.

On the Client:
Hold down Shift + CTRL + Click on an EV Icon.
You then have to option to elevate the logging level. (You need to restart Outlook)

You can then check the logfile after some minutes and you should see what is happening with the client driven migration.

There also might be corresponding Eventlog entries on the Server.
If the PST's were discovered by EV, you should see them in the "Personal Store Management"  -> Files section of the VAC.

Cheers
Michel

www.quadrotech-it.com - All your EV Tools

Paterson's picture
18
Aug
2009
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Thank you.  I'll give that a

Thank you.  I'll give that a try.

Scott

RVD's picture
19
Aug
2009
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Also check that the users'

Also check that the users' outlook is well synchronized and restarted so that the add-on can take action after a few minutes ...