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client driven PST Scan on clients locks all folders on system until outlook restarted

Updated: 23 May 2010 | 2 comments
Mr_Anderson's picture
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so we've made our way into PST Migration at my company now, and a few weeks into it we've discovered something not so cool.  When outlook does the search for PST files (Client driven Migration), it locks every folder on the computer and outlook.exe has several thousands of handles tied to it.  So we cant rename any folder on the computer for example.  if we check why, the outlook.exe process has it locked.

 

The work around is just to close and open outlook again to clear all the locks... but that's just not right.  for me to reproduce I just go to the registry and delete the LastPSTSearch key or wait the few days for it to rescan.

 

Known issue?

 

we're running 2007 SP4.

 

Thanks:)

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MichelZ's picture
30
Nov
2008
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Hi Mr_Anderson

 

That's something support needs to know, so please open a call with SYMC.

 

I personally haven't seen this behaviour yet.

 

Cheers

Michel

www.quadrotech-it.com - All your EV Tools | www.techfreak.ch

Mr_Anderson's picture
30
Nov
2008
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yeah, I've had a case open for 2 weeks now.  They are still trying to figure this out.