I guess you have setup a multinode environment without a failover. Please follow the steps below to configure the streaming servers for failover.

Say you have a primary server group with a streaming server and launch server. Then you installed another set of these servers on a different machine to act as a backup.

All you need to do is (if you have no hardware load balancer)

• Login to the Symantec Worksapce Streaming Console.
• Navigate to Console Setup->Server Group. Add a new Server Group.
• Stop the AWE Streaming Server, AWE Launch Server and AWE Data Access Server (if any) on the back up server.
• Navigate to Console Setup->Component. Add the back up front end servers (Streaming server/Launch Server and DA Server) to the new server group.
• Navigate to Configuration->Server Group. Select Default Server Group.
• Click on Configure.
• Click on the External Address Tab.
• Under Back Up Streaming Servers type the Host Name or IP Address of the Back Up Streaming Server and click on Add.
• Under Back Up Launch Servers type the Host Name or IP Address of the Back Up Launch Server and click on Add.
• Click on Save.
• Similarly, Navigate to Configuration->Server Group. Select the new i.e. backup Server Group.
• Click on Configure.
• Click on the External Address Tab.
• Under Back Up Streaming Servers type the Host Name or IP Address of the Streaming Server in the Default Server Group and click on Add.
• Under Back Up Launch Servers type the Host Name or IP Address of the Launch Server in the Default Server Group and click on Add.
• Click on Save.
• Restart  all the streaming and launch servers.

Your front end failover is complete. To test the failover you may additionally perform the below:

• Upload two packages and enable them on both the server groups.
• Set the one package for online execution and the other as offline.
• Login to a client machine and stream both the online and offline packages from the primary server.
• Launch both the apps.
• Log off from the client machine.
• Stop the Streaming and Launch Servers on the default server group.
• Login to the client machine again.
• Launch the Streaming Agent GUI (by clicking on the tray icon).
• All offline applications and online applications will launch without any glitches.
• Say you want to stream a new package, click on the portal button and the user will be prompted to select one of the launch servers. The user would need to select the server which is up and start streaming the package.

Please let us know if you would need more details on this.

Cheers,
Bala