Hi support,
I have run into this issue where no scan can proceed and attempting a scan produces the following message:
Sever Busy
This action cannot be completed because the other program is busy. Choose 'Switch to' to activate the busy program and correct the problem.
Switch to /Retry
I have read and applied the solution to this issues as suggested in this other post:
https://www-secure.symantec.com/connect/forums/client-gives-server-busy-message-scan
I am worried however that, if I were a virus designer, this would give me a perfect recipe for bringing down SEP and bypass the antivirus protection: i.e. copy vpmsece.dll in the location where SEP does not want to see it, kick off a scan, and, tada!!! ... virus shut down. From the posts I've been reading, it does not seem like the Symantec support is giving this issue all the attention it deserves: it is after all a serious and real security loophole. A better response than a hacky workaround is needed in a case like this. Please advise.
Btw, I ran into this issue on a Dell PC running win7 enterprise. It's a 64 bits machine, so the dll file mentioned in the referenced post was not in the advertised path but under
c:\program files (x86)\common files\Symantec
instead.
Thank you for your support.
L.