Video Screencast Help

Client gui not showing green indication

Created: 05 Sep 2013 • Updated: 05 Sep 2013 | 8 comments
vinu283's picture

Hi All,

In some of my clients it is showing yellow indication which means having some problem in client but when i open that gui by giving password it is showing as protected with green indication what might be the problem.


Vinod Kumar D

Operating Systems:

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Brɨan's picture

If you hover over the icon in the task tray, what does it say? It should show a message. Does it need a restart? Do you have a component disabled?

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SameerU's picture


Repair the SEP client


Rusty.J's picture

Are all the components updated with the latest definitions.

check in help->. troubleshooting if its reporting to the sepm server.



AjinBabu's picture


What is showing on client GUI is it connected to the SEPM?

All definitions are getting updated from SEPM.

Check the communication between client and server.



vinu283's picture

HI All,

It is not showing any message and all definitions are upto date and only few clients having this problem.

repair also not giving any solution. if i re install that client it is showing green for some time and then after

some time again same problem. there is no communication problem betwen clien and server.