Endpoint Protection

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  • 1.  Client Install Feature Set on SEPM 12.1.4 not working

    Posted Nov 03, 2013 05:44 AM

    just upgraded to 12.1.4 from 11.0.7

    created a client instakk feature set :

     

    AV_0.JPG

     

    and exported a client install package with the above feture set.

     

    when upgrading a 11.0.7 client with new package

    the  client installs OK but has only the " virus and spyware protection" feature but no "proactive threat protection" and  device control features.

    does "network threat protection" need to be installed so that "proactive threat protection" and device control should work?

     

     

    thanks



  • 2.  RE: Client Install Feature Set on SEPM 12.1.4 not working

    Posted Nov 03, 2013 07:44 AM

    PTP is separate from NTP so you shouldn't need it.

    If you check add/remove programs, is ADC installed? You won't see this show up on the client GUI.



  • 3.  RE: Client Install Feature Set on SEPM 12.1.4 not working

    Posted Nov 03, 2013 08:59 AM

    OK

    so in 12.1.4 GUI i will only see "virus and spyware protection" even if i have installed "poractive threat" for device control ( and can only  check install status through "add/remove") ?

    about NTP ,in 11.0.7 we needed to install the NTP for device control to work i understand that this is no longer needed?.

     

    thanks 

     

     



  • 4.  RE: Client Install Feature Set on SEPM 12.1.4 not working

    Posted Nov 03, 2013 10:07 AM

    Hi

    Agreed to Brian

    Regards

     



  • 5.  RE: Client Install Feature Set on SEPM 12.1.4 not working
    Best Answer

    Posted Nov 03, 2013 10:54 AM

    Correct, you wil lonly see virus and spyware protection in the GUI even if device control is installed. If yo uhad SONAR (part of PTP) you would than see it in the GUI as well.

    Device control has been split out from NTP in 12.1 so you do not need NTP for device control.



  • 6.  RE: Client Install Feature Set on SEPM 12.1.4 not working

    Posted Nov 03, 2013 11:44 AM

     dont understand why installed features dont show up in the GUI

    and i would need to check in add/remove to know whats installed

    funny, but if thats it then i can live with it.