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Client Installation

Created: 18 Sep 2012 • Updated: 05 Nov 2012 | 10 comments
This issue has been solved. See solution.

Dear friends.

I am using Netbackup 7.0.1 on Linux Server

I followed these steps for client installation

  1. Download Netbackup_7.0.1_CLIENTS2_xxxxxxxxxx.tar.gz from the following site:

https://fileconnect.symantec.com

  1. Unzip the gzip file onto the target client system in a temporary location.
  2. Move into the ‘NB_7.0_CLIENTS2_xxxxxxxxx’ directory and type ‘./install’.
  3. When asked to continue, select ‘y’.
  4. When asked to install NetBackup client software select ‘y’.
  5. When asked to enter the NetBackup server, enter the hostname of the NetBackup Server.
  6. When asked to use the hostname as the client name select ‘y’ to continue.
  7. Remove all installation files when installation is complete.

After performing above steps, on client machine. I am not able to log into Netbackup Console.

 

Error.The Netbackup host specified is invalid or doesnot exist.

The hostname used during installation on client (spr1). I am able to ping the hostname remotely from other servers.

Kindly help

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revaroo's picture

 

That is client installation. Are you trying to run the Netbackup Console from the linux client?

If so, you need to add the client hostname to the Master servers SERVER list (bp.conf if unix, host Properties -> Master -> Servers ,  if Windows)

girish_nair1984's picture

The client hostname to the Master Server Server List(bp.conf) is correct.

When I run this bpclntcmd command

Error: host not found.

girish_nair1984's picture

/usr/openv/netbackup/bin/bpclntcmd -self

I get the same client hostname configured in bp.conf

Andy Welburn's picture

You seem to have a hostname resolution issue somewhere but I can't determine from your posts exactly what you are running where nor on which host you are getting the error & on which your commands are working.

DOCUMENTATION: Explanation of bpclntcmd options, the system calls being used, and recommended troubleshooting when the commands return errors.
http://www.symantec.com/business/support/index?pag...

 

As a shot-in-the-dark is it just that your client cannot see the master? Hosts/dns entry(ies) correct?

Are you trying to run the NB console from this same client? How?

Was this a fresh installation or an upgrade? (you mentioned 7.0 but also 7.0.1)

 

Please, as a favour to someone who needs a little clarity, could you describe exactly what it is you have got, what you have done, what isn't working & where?

SOLUTION
girish_nair1984's picture

As a shot-in-the-dark is it just that your client cannot see the master? Hosts/dns entry(ies) correct?

Yes. I am able to ping this client server from any other servers/ workstations within that domain.

Are you trying to run the NB console from this same client? How?

Yes

Was this a fresh installation or an upgrade? (you mentioned 7.0 but also 7.0.1)

Yes, fresh installation. I installed using this file NetBackup_7.0_CLIENTS_GA.tar

 

We have installed a new server(client) and we want to take backup of this server using Netbackup Administration Console on Master Server.

After complete client installation, and configuring bp.conf file with appropriate hostname, when we tried to login onto Netbackup console on client machine, we were getting error

The Netbackup host specified is invalid or doesnot exist

Andy Welburn's picture

Yes. I am able to ping this client server from any other servers/ workstations within that domain.

But can you do the same in reverse? i.e. can the client see the master?

Try the name resolution/network connectivity tests in both directions (bpclntcmd, ping, telnet etc)

Yes, fresh installation. I installed using this file NetBackup_7.0_CLIENTS_GA.tar

Ok, just that you also mentioned 7.0.1 in the OP.

We have installed a new server(client) and we want to take backup of this server using Netbackup Administration Console on Master Server.

... so you're using the Admin Console on the master .... but

After complete client installation, and configuring bp.conf file with appropriate hostname, when we tried to login onto Netbackup console on client machine, we were getting error

..... so still somewhat confused. You're connecting to Admin Console via client too (presumably Java)? If so, seems to me that your client cannot resolve your masters hostname.

RonCaplinger's picture

What is the contents of /usr/openv/netbackup/bp.conf on this new client?

The very FIRST "SERVER=" line has to be the name of your Netbackup Master server. 

If there are more "SERVER=" lines, they should be the names of you media server(s).

The "CLIENT_NAME=" line should be the name of this new client.

For now, ignore any other lines.  Just show us the contents of bp.conf.

girish_nair1984's picture

Master Server hostname is his2 and new client hostname is spr1

 

contents of /usr/openv/netbackup/bp.conf

SERVER=his2

CLIENT_NAME=spr1

captain jack sparrow's picture

Just wondering ... how could you open NetBackup Console on Client

"After performing above steps, on client machine. I am not able to log into Netbackup Console"

 

As from binaries you tried it is of CLIENT PACKAGE. Not server package.

Are you trying to deploy (san)media server?

If it's client only , then you won't be able to open console their except from BAR

Master server is only one where console is opened

 

 Cheers !!!

CJS

 

Marianne's picture

Does the client have a /etc/hosts entry for itself?

Add it as first entry after 'localhost' entry:

 

127.0.0.1       localhost
<IP-address>      spr1

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