Symantec Management Platform (Notification Server)

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  • 1.  Client not receving any task from NS Server

    Posted Jan 02, 2013 03:11 AM

    Hi

    We using ITMS 7.1 SP2

    In our environment suddenly we observ that no any client getting any task like, software delivery task, update client task etc



  • 2.  RE: Client not receving any task from NS Server

    Posted Jan 02, 2013 05:37 AM

    Have you rebooted the NS? Are there any error message in the NS log?



  • 3.  RE: Client not receving any task from NS Server

    Posted Jan 02, 2013 07:32 AM
    Hi, check the required port is open or not.


  • 4.  RE: Client not receving any task from NS Server

    Posted Jan 02, 2013 10:13 AM

    Hi andykn101

    The problem was in task server I installed task server different box it works fine

    but only Deployment task i.e reboot to production not working 



  • 5.  RE: Client not receving any task from NS Server

    Posted Jan 02, 2013 11:53 AM

    Make sure you delete the broken Task Server from the Notification Server console.

    Look at the Task Server filters, see if any clients attached directly to the NS for Task Services get or run tasks.



  • 6.  RE: Client not receving any task from NS Server

    Posted Feb 06, 2013 09:55 AM
    Hi, What do you see in the Altiris Log Viewer for the date/time when you perform this action? Checked with the basic task like "get Ip configuration" . If that works, then check with the agent whether it has the "deployment plugin" installed Then check with the task i.e reboot to production and also check with log viewer


  • 7.  RE: Client not receving any task from NS Server

    Posted Feb 11, 2013 04:16 PM

    If you installed task server on a different box, did you also install deployment task handlers there?  Did you remove task and deployment from the problem server?