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Client not receving any task from NS Server

Created: 02 Jan 2013 | 6 comments

Hi

We using ITMS 7.1 SP2

In our environment suddenly we observ that no any client getting any task like, software delivery task, update client task etc

Comments 6 CommentsJump to latest comment

andykn101's picture

Have you rebooted the NS? Are there any error message in the NS log?

Authorised Symantec Consultant (ASC) with Endpoint Management Limited, an Authorised Symantec Delivery Provider based in the UK.

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CBZ9104's picture

Hi andykn101

The problem was in task server I installed task server different box it works fine

but only Deployment task i.e reboot to production not working 

andykn101's picture

Make sure you delete the broken Task Server from the Notification Server console.

Look at the Task Server filters, see if any clients attached directly to the NS for Task Services get or run tasks.

Authorised Symantec Consultant (ASC) with Endpoint Management Limited, an Authorised Symantec Delivery Provider based in the UK.

Connect Etiquette: Please "Mark as Solution" posts that fix your problem.

mclemson's picture

If you installed task server on a different box, did you also install deployment task handlers there?  Did you remove task and deployment from the problem server?

Mike Clemson, Senior Systems Engineer, ASC
Intuitive Technology Group -- Symantec Platinum Partner
intuitivetech.com

zafar1907's picture

Hi,

check the required port is open or not.

Thanks and Regards,

Mohammad zafar

Please Mark as solution if this comment solved your Issue....

siva_Cnx's picture

Hi,

What do you see in the Altiris Log Viewer for the date/time when you perform this action?

Checked with the basic task like "get Ip configuration" .

If that works, then check with the agent whether it has the "deployment plugin" installed

Then check with the task i.e reboot to production and also check with log viewer