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Client options in Security Center "greyed out"

Created: 22 Jan 2008 • Updated: 21 May 2010 | 2 comments
Running SAV Corp Edition 9.0 and clients in the security console have all the options greyed out (such as "Client Auto Protect Options) even though they are being managed by this server and the client are getting definition updates from this server.
 
Any ideas?

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paulorf's picture
TomL2,
 
the options are grayed out because you can't change settings of an individual client from the SSC. You have to apply settings to all the clients in a server, client group or server group.
 
You can, however, change them locally on the client.
Jacqy-x's picture

Hey TomL2,

 

ON the server level, some options are off, which are on and greyed out on the client level.

Tried also copying the GRC.dat to the client, restarting services, but that didn't change the client's settings either.

How to make sure the clients are getting the overal server options?

 

Thanks.

Jacqy