Endpoint Protection

 View Only
Expand all | Collapse all

Client-Patch Only for SEP 12.1 RU2 MP1

  • 1.  Client-Patch Only for SEP 12.1 RU2 MP1

    Posted Apr 17, 2013 08:59 AM

    Hello, I would like to know where I can find Client-Patch only for SEP 12.1 RU2 MP1 (.MSP file) French Version.

    I saw the English version but not the French.

    Thanks.



  • 2.  RE: Client-Patch Only for SEP 12.1 RU2 MP1

    Posted Apr 17, 2013 09:10 AM

    The English version is all I could find as well. You may want to contact support for further details.



  • 3.  RE: Client-Patch Only for SEP 12.1 RU2 MP1

    Posted Apr 17, 2013 11:02 AM

    May not be available yet - the client packages can be followed in the article:

    Symantec Endpoint Protection 12.1 RU2 MP1 Client-only patches

    Article:TECH204859  |  Created: 2013-04-08  |  Updated: 2013-04-09  | 

    Article URL http://www.symantec.com/docs/TECH204859

    Open a case with symantec Support - possible they can provide you faster with the required package.



  • 4.  RE: Client-Patch Only for SEP 12.1 RU2 MP1

    Posted Apr 18, 2013 01:10 AM

    Yes you can raise the case in tech support for the quick answer

    To Create a Case with Symantec Technical Support, check these Articles below:

    How to create a new case in MySymantec

    http://www.symantec.com/business/support/index?page=content&id=TECH58873

    Phone numbers to contact Tech Support:-

    Regional Support Telephone Numbers:

    • United States: https://support.broadcom.com (407-357-7600 from outside the United States)
    • Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
    • United Kingdom: +44 (0) 870 606 6000

    Additional - http://www.symantec.com/support/contact_techsupp_static.jsp



  • 5.  RE: Client-Patch Only for SEP 12.1 RU2 MP1

    Trusted Advisor
    Posted Apr 18, 2013 11:28 AM

    Hello DCourtel,

    For Downloading the French version "Symantec Endpoint Protection 12.1 RU2 MP1 Client-only patch", you can go to https://fileconnect.symantec.com/

    1) Select English as Language

    2) Login with your Serial Number

    3) Accept the Agreement

    4) Select the Product Language as "Symantec Endpoint Protection 12.1 - French"

    Language.JPG

    5) And you would see the "Symantec_Endpoint_Protection_12.1.2_MP1_Win32-bit_Client_FR.exe"

    and

    "Symantec_Endpoint_Protection_12.1.2_MP1_Win64-bit_Client_FR.exe"

     

    Downloads_French_0.JPG

    Hope that helps!!



  • 6.  RE: Client-Patch Only for SEP 12.1 RU2 MP1

    Posted Apr 19, 2013 02:11 AM

    I see this morning, that some other languages have been release (not the French). I will wait.



  • 7.  RE: Client-Patch Only for SEP 12.1 RU2 MP1

    Posted Apr 19, 2013 02:12 AM

    Hello, I'm searching the Patch file (.mps) not the full installation package (.exe).



  • 8.  RE: Client-Patch Only for SEP 12.1 RU2 MP1

    Posted Apr 19, 2013 03:31 AM

    Contact with tech support they can provide you the best answer.



  • 9.  RE: Client-Patch Only for SEP 12.1 RU2 MP1

    Trusted Advisor
    Posted Apr 19, 2013 12:01 PM

    Hello,

    I agree.

    Just confirmed. Symantec is working on the Symantec Endpoint Protection 12.1 Client only French patches .

    Hope that helps!!



  • 10.  RE: Client-Patch Only for SEP 12.1 RU2 MP1

    Posted Apr 25, 2013 10:23 AM

    Does the new release is delayed due to the bug find in it (slow network connection on Win XP SP3) ?



  • 11.  RE: Client-Patch Only for SEP 12.1 RU2 MP1

    Posted Apr 25, 2013 10:38 AM

    No, this shouldn't matter. The release is already out. The fix will likely come in a later version.



  • 12.  RE: Client-Patch Only for SEP 12.1 RU2 MP1

    Posted Apr 25, 2013 04:28 PM

    Do you mean that the French release of the Client-only Patch is already out ?

    I see only English, Korean, Chinese and Japanese release :

    http://www.symantec.com/business/support/index?page=content&id=TECH204859

     

    When the fix will be release, how do we will install it ? Over the RU2 MP1 or instead of the RU2 MP1 ?

    Thanks



  • 13.  RE: Client-Patch Only for SEP 12.1 RU2 MP1

    Posted Apr 25, 2013 04:32 PM

    My point is the patch was already finalized before this problem was found, even if the French patch is not out yet.

    The fix will likely come in a later release. If it is in an RU that you can install over any existing version. If it will be an MP than it will probably only migrate over the current MP (RU2 MP1)