Endpoint Protection Small Business Edition

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Client Scans not occurring when scheduled

  • 1.  Client Scans not occurring when scheduled

    Posted Nov 04, 2015 08:40 PM

    I set the scan time for 0030 in the AV policy in SEPM.  But the clients' Daily Scheduled Scans are showing "Next scan" at 0600.

    1. Clients are using the correct policy.

    2. Clocks on server and client agree.

    3. I have disabled the "retry" option for missed scans.

    4. I cannot delete or edit the client Daily Scheduled Scan.

    Thanks in advance.



  • 2.  RE: Client Scans not occurring when scheduled

    Posted Nov 04, 2015 08:47 PM

    An what is the exact version they're on?



  • 3.  RE: Client Scans not occurring when scheduled

    Posted Nov 05, 2015 03:52 PM

    12.1.5 RU5

    12.1.5337.5000