Endpoint Protection

Hi Everybody,

I have purchased the Symantec endpoint protection 12.1 Antivirus 250 Nos.Everything is going fine.now i have new 50 users so i deployed the 50 new clients

thru my server . My SEPM is showing Notification of Over Deployed , because of over deploy my all clients show offline in SEPM. Communication is also

stop between SEPM and all Clients.Now antivirus has started creating issues.It is showing error messages when the client sent the Mail .It blocks the mail and show the error msg to the client. Your mail has not send to the ..........@......com.Pls open the outbox and send the mail again.

See the attached error snapshots.

Pls help to resolve the issue.

Thanks 

Sanjay

Hello,

I see 3 issues here - 

1) Over deployed Licenses.

2) Communication issues between clients and SEPM server.

3) Pop-up from Symantec Email Proxy 

1) In reference to the Licenses, could you let us know for how many Licenses are you carrying on the SEPM?

Since there were 250 clients already reporting to the SEPM, I assume you were carrying 250 licenses on the SEPM and you haven't added the extra 50 licenses, correct?

Incase, you are already carrying enough Licenses, then check this Article:

Symantec Endpoint Protection Manager is showing over deployment of clients

http://www.symantec.com/docs/TECH168121

2) In reference to the Communication, check these articles

Symantec Endpoint Protection Manager 12.1 Communication Troubleshooting\

http://www.symantec.com/docs/TECH160964

Troubleshooting communication problems between the management server and the client

http://www.symantec.com/docs/HOWTO55017

3) In reference to the Pop-up from Symantec Email Proxy, Here's a link to the official corresponding Symantec article: Many Unexpected Pop-Ups from Symantec Email Proxy are Displayed

Hope that helps!!