Endpoint Protection

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  • 1.  Client side issue

    Posted Sep 15, 2009 03:29 PM
    On my PC, when I installed it, I accidentall set it up as an umanaged detector, so it did its job and found every unmanaged system out there. I saw this being logged in the SEPM console, and I switched it back to a normal client. The logs for the most part were gone, but not entirely. I need to know how to clear that and another problem that I believe stems from it, is an issue with my network threat protection, it is not updating, and when I check the logs I see block across the boards. I would like to clear this and allow regular updates for NTP on my PC...NTP.jpg
    Please help me clear this and get it back to normal as well as clear the below From SEPM...

    .unknowndevice.jpg


  • 2.  RE: Client side issue

    Posted Sep 15, 2009 04:19 PM

    Disable the  client as an unmanaged detector .If that does not remove the detections, you can delete the client from your manager and any detections made by the client should be deleted.



  • 3.  RE: Client side issue

    Posted Sep 15, 2009 04:47 PM
    I have already disabled it as an unmanged detector. I still need assistance with the first issue. With the NTP updates.


  • 4.  RE: Client side issue
    Best Answer

    Posted Sep 16, 2009 12:33 PM


    Hi,

          Try installing using the MSI pacakge.

    Symantec Antivirus_msi.JPG
    single and msi package option.JPG

    Uncheck Create a single.exe file for this package. This will create a MSI package deploy it and thereafter once the installation completes reboot the machine.