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Client Task Management Errors...

Updated: 22 May 2010 | 3 comments
npares's picture
+1 1 Vote
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 My NS Logs are bleeding with with various different errors related to the Client Task Management component.  I have followed the path indicated in the first error listed below and I only get as far as (C:\Program Files\Altiris\TaskManagement\Web).  There isn't a folder named "CTAgent" located within the "Web" folder which is probably what is causing all of these errors.  I've tried running a repair on the NS and the individual solutions but neither created the folder so the error is still present.
Thread ID: 3796

Module: AltirisNativeHelper.dll

Source: global.asaxDescription: Unhandled exception.  Type=System.Web.HttpException Msg=Exception of type System.Web.HttpException was thrown.StackTrace=   at System.Web.HttpApplication.MapHttpHandler(HttpContext context, String requestType, String path, String pathTranslated, Boolean useAppConfig)   at System.Web.MapHandlerExecutionStep.System.Web.HttpApplication+IExecutionStep.Execute()   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
Inner exception.  Type=System.IO.FileNotFoundException Msg=C:\Program Files\Altiris\TaskManagement\Web\CTAgent\GetClientTaskServers.aspx
The second error I'm receiving seems to be more of a generic error.  Any help would be greatly appreciated.
Module: AltirisNativeHelper.dll

Source: Altiris.Web.NS.Agent.Global.Application_Error

Description:  ( Unhandled exception.  Type=System.Web.HttpException Msg=External component has thrown an exception. Src=System.Web

StackTrace=

   at System.Web.UI.TemplateParser.GetParserCacheItemInternal(Boolean fCreateIfNotFound)

   at System.Web.UI.TemplateParser.GetParserCacheItemWithNewConfigPath()

   at System.Web.UI.TemplateParser.GetParserCacheItem()

   at System.Web.UI.TemplateControlParser.CompileAndGetParserCacheItem(String virtualPath, String inputFile, HttpContext context)

   at System.Web.UI.TemplateControlParser.GetCompiledInstance(String virtualPath, String inputFile, HttpContext context)

   at System.Web.UI.PageParser.GetCompiledPageInstanceInternal(String virtualPath, String inputFile, HttpContext context)

   at System.Web.UI.PageHandlerFactory.GetHandler(HttpContext context, String requestType, String url, String path)

   at System.Web.HttpApplication.MapHttpHandler(HttpContext context, String requestType, String path, String pathTranslated, Boolean useAppConfig)

   at System.Web.MapHandlerExecutionStep.System.Web.HttpApplication+IExecutionStep.Execute()

   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)


Inner exception.  Type=System.Web.HttpCompileException Msg=External component has thrown an exception.  Src=System.Web StackTrace=   at System.Web.Compilation.BaseCompiler.ThrowIfCompilerErrors(CompilerResults results, CodeDomProvider codeProvider, CodeCompileUnit sourceData, String sourceFile, String sourceString)

   at System.Web.Compilation.BaseCompiler.GetCompiledType()

   at System.Web.UI.PageParser.CompileIntoType()

   at System.Web.UI.TemplateParser.GetParserCacheItemThroughCompilation() )


In trying to resolve my issue, I managed to make things worse.  Since running the repair on the Client Task Management solution, I am now receiving new errors in my log files.  

Log File Name: C:\Program Files\Altiris\Notification Server\Logs\a.log

Priority: 1

Date: 4/3/2009 11:41:24 AM

Tick Count: 193615062

Host Name: ***-ALTIRIS-***

Process: w3wp.exe (1852)

Thread ID: 5252

Module: AltirisNativeHelper.dll

Source: Altiris.ClientTask.*

Description: An exception occurred while attempting to process jobs request.  Error: System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it

   at System.Net.Sockets.Socket.Connect(EndPoint remoteEP)

   at Altiris.Core.Sockets.SecureRemoting.SecureRemotingClient.EstablishConnection()

   at Altiris.Core.Sockets.SecureRemoting.SecureRemotingClient.AttempSendRequest(String service, Hashtable input)

   at Altiris.Core.Sockets.SecureRemoting.SecureRemotingClient.SendRequestI(String service, Hashtable input)

   at Altiris.Core.Sockets.SecureRemoting.SecureRemotingClient.SendRequest(String service, Hashtable input)

   at Altiris.ClientTask.Server.Web.WebClientApiManager.ProcessGetTasksRequest(NameValueCollection queryValues, Stream requestStream, Int32 contentLength)


Any assistance with any of these would be greatly appreciated.  Thanks!

Comments

jharings's picture
03
Apr
2009
1 Vote +1
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Is the server paused?

Sometimes when you do repairs, the server doesn't 'unpause' all the necessary services. See if there isn't a red stop sign flashing on the console.

Jim Harings
HP Enterprise Services
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npares's picture
03
Apr
2009
0 Votes 0
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I did resume activity after

I did resume activity after running the repair so the Server is not in the paused state anymore.  

Any other ideas you might be able to think of?  Thanks for your input. 


npares's picture
03
Apr
2009
0 Votes 0
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 Just a little update.

 Just a little update.  A reboot solved seems to have resolved the issue indicated in the third log file, so I only have the first two showing up in the logs now.