clients are not updating after migrating to 12.1
Updated: 10 Feb 2012 | 9 comments
This issue has been solved. See solution.
I have uninstalled the old version and installed the latest version 12.1 clients that are not restarted afer the installation are not updating AV def after migrating to 12.1.
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does restart help them to
does restart help them to update?
how are they configured to get the updates? From SEPM or internet?
Cheers!
Pete
Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619
Try restart the
Try restart the machines..check the connectivity of the client to server..
Thanks & Regards,
Srikanth.S
"Defeat the Defeat before the Defeat Defeats you"
(Swami Vivekananda)
Have you check the Services
Have you check the Services of symantec??
Your Sepm Version??
What the status on client Sep??
Regard
Sumit G.
Hi Mizza, Check the windowes
Hi Mizza,
Check the windowes firewall
Windowes Firewall should be turnoff and once installation complete restart the machine and try
If the SEPM is running an
If the SEPM is running an older version, say 11.x, then the clients cannot get the definition from the legacy SEPM. Is the SEPM upgraded?
Hi, Upgrade the SEPM version
Hi,
Upgrade the SEPM version 11 to 12.1.
Other option is if you want to dont upgrade the sepm version.
You can istall the LUA server & configure the clients with them.
Did you uninstall the SEPM as well?
Did you uninstall the SEPM as well or just the clients?
What version of OS are you using for the SEPM server?
If you uninstalled the SEPM and did a manual install of the clients, likely the problem is the Sylink.xml file on the clients needs to be updated.
You can do this from the "find unmanged clients" or using the Sylinkdrop tool (included in the package).
Alternatively, you can contact support and obtain: Sylinkreplacer too.
http://www.symantec.com/business/support/index?page=content&id=TECH160977
Based on my expirience during
Based on my expirience during migration to 12.1...
a package that has been created without required a restart liveupdate will complete but will not continue on the procedding days. A restart should follow in order for liveupdate to function continously.
I suggest if in your organization if there pc's or server online 24 hours set an schedule for restart.
Will surely AV definition will be updated.
regards,
Thanks gpf8318 for your
Thanks gpf8318 for your suggestion. Actually i already noticed that scenario. Better to use a package with a restart required to prevent problem like that.thanks
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