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Clients can not take update from symantec server

Updated: 21 May 2010 | 3 comments
kailaspadwale's picture
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Hi...

In my organization one symantec server and and many clients....

Clients can not updated from 29.5.2009.

Version : Symantec Endpoint Protection 11.0.400.2295  MR4

Plz guide me why clients can not update from server.

Before 29.6.2009 updation of clients was uptodate..

Plz help....me...........

Thanx......

------> Kailas

Comments

pete_4u2002's picture
04
Jun
2009
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hi, did you check if the

hi,
did you check if the server is updated with the latest definition. If server updated, can you check client communicating with the server. If yes, you may need to check if the client definitions are corrupted.

Try downloading the latest JDB file on the server(SEPM) and see if the client's get the update.

Cheers
Pete

kailaspadwale's picture
04
Jun
2009
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Hi Pete, Server is not

Hi Pete,

Server is not updated with latest dafinition & client communication with server is also uptodate....

Server & Client was updated on 29.5.2009...

what's the problem with server settings..... plz help.....

thanx in advance....

-----> Kailas

pbogu's picture
04
Jun
2009
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Try downloading jdb file on

Try downloading jdb file on the server

How to update definitions for Symantec Endpoint Protection Manager using the .jdb file

Also check Log.LiveUpdate on the server for errors.