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clients disappear from the SEPM console

Created: 18 May 2009 • Updated: 23 May 2010 | 3 comments
This issue has been solved. See solution.

I have a lot of clients that were connected to a test SEPM console I have running. I changed the IP address of the server. clients with the sylink.xml had the old ip address so they didnt connect to the server when i changed the IP. After about almost a month, all the clients are not present in the SEPM console anymore.

My question is, does SEPM do "house cleaning" and delete clients that haven't connected after X amount of days / weeks, etc. ? If so where is this setting located. I'm pretty certain this is the case as EVERY client w/o the new server IP address disappeared from the console. All the clients w/ the new IP is still present.

thanks,

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sandeep_sali's picture

Hi Willie,

                  Please check this screenshot which depicts the settings required by you.

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Thanks & Regards

Sandeep C Sali

SOLUTION
Willie Buyoff's picture

Thanks sandip_sali, and cycletech. Just what i needed.

Thomas K's picture

Yes, the SPM will remove clients that are not connecting. The default sweep setting is 30 days.

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