Intel,Altiris Group

  • 1.  Clients have no Symantec client installed

    Posted Aug 17, 2009 01:02 AM
    Hi everyone
    I am using Symantec Endpoint Protection 11.4 in my organization.
    Query is  " I want to know how many PCs are there in organization which have not installed SEP Client.
    Is there any method exist in SEPM  which dig out report having no SEP client
    Thanks
    Hussein


  • 2.  RE: Clients have no Symantec client installed

    Posted Aug 17, 2009 01:13 AM
     Right click on a single machine in each subnet, and change it into an "Unmanaged detector."

    Then run a report on the outcome over the course of a few days.




  • 3.  RE: Clients have no Symantec client installed

    Posted Aug 17, 2009 01:23 AM
    do Subnet mean  groups which we made to separate branches placed over the WAN.and which report should i generate for it


  • 4.  RE: Clients have no Symantec client installed

    Posted Aug 17, 2009 01:40 AM
    Subnet means the Physical IP subnet.
    Unamanaged Detector will scan for all the IP Address ( not computer ) in its subnet so check if there is some computer without SEP Client installed.This works great but there is only one problem with this feature that is false Positives..it will also tell you that your printer,router and switches don't have SEP client installed.


  • 5.  RE: Clients have no Symantec client installed

    Posted Aug 17, 2009 01:47 AM
    Kindly also  explain.Which report i will generate to find info about it or it automatically displays in relevant group?


  • 6.  RE: Clients have no Symantec client installed
    Best Answer

    Posted Aug 17, 2009 02:23 AM
    First you need to enable Unmanaged Detector for each subnet..find a client in that subnet in SEPM ..right click on it and Make it a Unmanaged detector..Do the same for all your subnets.
    Then in SEPM - Monitors - Notificaations - ADD- Notification Type--Unmanaged Computers-
    fill in the name,email add. etc.

    An email will be sent to you for Unamanged Clients and you can also view them from
    Home Tab ( on the Left hand bottom of page )
    or when you open find unmanaged computers all Unknown ( Clients without SEP ) will be displayed in the Unknown Tab.