Clients not communicating with server

GroupeMaster's picture

Hi All

I've just installed a ghost suite on a windows server 2003. I've started installing the ghost clients remotely. The installation of the client goes fine but once it's installed, the client of some pc's does not communicate with the server. I have multiple subnets and it seems random for which pc communicates with the ghost server( I have 2 pc's in 12.12.5.x that connects and 1 that doesn't)

I also have an ISA 2004 server but all internal communications are supposed to bypass the proxy. After looking at the user guide, I open ports 1345 to 1347 UDP and TCP (in and out) 7777 upd (in and out) 6666 (in and out) 139 TCP (In and out) 445 TCP (in and out) 137 to 138 UDP (in and out).

I configured an allow rule with the open ports mentionned above, and given access to the ip adresses mentioned in the user guide.
When I look at the reports, it still going in the default rule of ISA 2004.

Is there something that I'm overlooking?

Kurbycar32's picture

as a test try running the

as a test try running the installer manually on one of your clients.  when the installer runs manually it gives you the option to manually enter the server name instead of it searching for one.  if it works manually i would suspect you still have a problem with multicast traffic traveling over the different subnets.  just opening the ports wont fix the problem, a good switch can classify the type of traffic and regulate it regardless of what port its on. 

GroupeMaster's picture

I tried to install manually,

I tried to install manually, I tried using the server name, servername.domaine.com and I tried with the ip address with all the same results.

Kurbycar32's picture

can you move one of the

can you move one of the problematic machine onto the same subnet, maybe a laptop. 

GroupeMaster's picture

Yes I have, I've installed a

Yes I have, I've installed a laptop next to me so I can monitor in real time whats happening. So now I have 2pc's in my subnet but only 1 showing and 3 on another subnet with only 1 showing.  I've also copied back the public key from the server.

benevolent jim's picture

Same problem here...

even down to the location of your laptops.

What’s frustrating is that I’m still trying to perform my first disk image and can’t even get out of the gates.

I installed two clients remotely; both on the same subnet; both laptops sitting next to me in my office. Both show up in the console when browsing for targets, but I had to deploy these in the field before I could test an Image Task, so I readied a new test-laptop and performed a remote install however this machine does not show up when browsing for targets. The first two still show up. I tried restarting ngctw32 on the new client, thinking that would help.

This must be a network problem but it’s strange that it’s intermittent. Three identical brand new laptops; all three plugged into the same network outlet. Successfully install the client on all three, but only two of them show up in the console.