Clients not upgrading to latest version sep 12.1
Created: 28 Oct 2012 | Updated: 31 Oct 2012 | 7 comments
Hi
I am new to Symantec connect, so please correct me.
We have a setup of 1200+ clients and have upgraded the SEPM server to SEP 12.
But, we are faing the issue clients not upgrading automatically
Thanks and Regards
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Comments 7 Comments • Jump to latest comment
HI Sam
You can use Autoupgrade feature
http://www.symantec.com/connect/videos/upgrade-clients-sep-121-using-auto-upgrade-feature
https://www-secure.symantec.com/connect/articles/upgrade-clients-sep-121-auto-upgrade-feature
Thanks In Advance
Ashish Sharma
SEPM Knowledgebase Documents
check this link
Upgrading clients by using AutoUpgrade
http://www.symantec.com/business/support/index?pag...
Cheers!
Pete
Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619
Have you tried using auto upgrade?
SEP Knowledge Base
Endpoint SWAT
Hi,
To guide you in more correct direction we need the following info.
1) SEPM version details
2) SEP clients existing version
3) Have you tried to upgrade clients & are they failing to upgrade? have you tried to upgrade with any other method?
You can refer this article to know more about version related info
Till date SEP releases: http://bit.ly/m0vOJp
Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.&
Hi,
How many machines are yet to get upgraded?
There may be some machines where reboot is required you can check that by changing the view to client status.
Incase if the status is YES then REboot is required for the client to get upgraded.
Once the package is assigned on the group, you can check Smclu folder on the client to see whether the client package has been pushed from the SEPM to the target machine. You can also check the config.xml file on the client machine.
If you want the clients to get upgraded asap then you can select the below option,
Please note using the above option would increase the network bandwidhth.
Hi
Please follow the below:
Before upgradation do the following:
1) Disable Protect Client from registry in Application control if configured
2) Disable password policy.
3) Disable Tamper Protection.
Regards
Sameer
Hello,
It seems you have a similar Thread created on
https://www.niwis.com/threads/17167-Clients-not-upgrading-to-latest-version-sep-12-1?s=8b09bb9f785916efe250996af9b1d5b0&p=22831
In your case, first check if all the clients are communicating to SEPM properly.
Secondly, make sure you check these Articles:
About upgrading client software
http://www.symantec.com/docs/HOWTO54760
Preparing Windows operating systems for remote deployment
http://www.symantec.com/docs/HOWTO54791
Hope that helps!!
Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3
Twitter: @mithun_sanghavi
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<&a
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