Clients unable to contact SEPM (no green dot, troubleshooting tab states, server offline)
I run in to this isse more often then lately, Most of the time it was time to upgrade to the latest build of SEPM and it would fix coms again. but now all my clients have been upgraded and... yes, same issue. Servers are all SBS 2011 or 2008, firewall service is running but is configured to not protect the NIC.
All Symantec EP services are running AND I can telnet to port 8014 and connect to the server.
the troubleshooting tool states also it cannot connect to the server...
Restarting the services fixed the problem this time, but I won't be supprised that next week I come in to the office of this customer to notice that there are no green dots again...
As I am running in to this on 3 customers now I want to have a good battle plan
If telnet works to open port 8014, why wont the clients connect?
anyone have some good troubleshooting steps for this?